Professional Summary
Overview
Work History
Education
Skills
Timeline

Heather Roush

ES3
Lilly,PA
2023
years of professional experience

Dynamic Direct Support Professional with Life Changing Services, skilled in compassionate caregiving and behavior redirection. Successfully developed personalized care plans, enhancing client independence and well-being. Advocated for client rights while implementing safety protocols, ensuring a secure environment. Proven ability to manage crises effectively, fostering positive outcomes in challenging situations.

Work History

Direct Support Professional

Life Changing Services
  • Assisted individuals with daily living activities, fostering independence and personal growth.
  • Developed and implemented personalized care plans to address individual needs and preferences.
  • Monitored client progress, documenting changes to ensure compliance with care standards.
  • Facilitated communication between clients, families, and healthcare providers to enhance support systems.
  • Advocated for client rights and choices, promoting dignity and respect in service provision.
  • Implemented safety protocols to maintain a secure environment for clients at all times.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Inventory Specialist

7 Years 4 Months
ES3 | 04.2015 - 08.2022
  • Assisted in organizing warehouse layout for optimal storage efficiency.
  • Conducted regular audits to verify stock accuracy and identify discrepancies.
  • Monitored inventory levels to ensure stock availability and accuracy.
  • Resolved inventory-related issues promptly, enhancing operational efficiency.
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

Education

High School Diploma

New Oxford High School | New Oxford

Skills

Time management
First aid and safety
Behavior redirection
Client support
Compassionate caregiving
Medication administration
Decision-making support

Timeline

Inventory Specialist

ES3
04.2015 - 08.2022Read More

Direct Support Professional

Life Changing Services
Read More

New Oxford High School

High School Diploma
Read More
Heather Roush