Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
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Heather Runge

Saint John,IN

Summary

I am a knowledgeable administrative and customer service professional well-versed in medical facility operations. I am also well-organized and resourceful with a positive and upbeat personality and a detail-oriented team player with strong organizational skills. I have an ability to handle multiple projects simultaneously with a high degree of accuracy. I am seeking a job where I can maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Registration Rep

St. Mary Medical Center
08.2023 - Current
  • Performed regular quality and validation assessments on patient data to verify accuracy.
  • Organized, checked and submitted all related paperwork.
  • Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
  • Upheld HIPAA regulations and standards for protecting patient information.
  • Verified insurance benefits, processed payments, and issued receipts.
  • Updated patient contact information to support accurate electronic medical records.
  • Supported hospital compliance efforts by adhering to HIPAA guidelines and maintaining the confidentiality of patient information.
  • Skilled at working independently and collaboratively in a team environment.

Dietary Aide

Community Stroke And Rehabilitation Center
03.2022 - 08.2023
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Learned and adapted quickly to new technology and software applications.

Bakery Clerk

Strack And Van Til
01.2020 - 06.2021
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Wrapped, boxed and weighed bakery department products.
  • Developed strong communication and organizational skills through working on group projects.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Associate of Science - Health Information Technology

Indiana Institute of Technology
Fort Wayne, IN
06.2024

Skills

  • Cross-Functional Teamwork
  • Medical Terminology
  • Medical Coding
  • Patient Registration
  • Patient contact
  • Experience with EPIC
  • Patient confidentiality
  • Excellent Communication
  • Teamwork and Collaboration
  • Relationship Building

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Hybrid

Timeline

Registration Rep

St. Mary Medical Center
08.2023 - Current

Dietary Aide

Community Stroke And Rehabilitation Center
03.2022 - 08.2023

Bakery Clerk

Strack And Van Til
01.2020 - 06.2021

Associate of Science - Health Information Technology

Indiana Institute of Technology

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Heather Runge