Heather Ruth
Payette,ID
Summary
Organized professional with significant experience in referral management and patient communication. Known for a meticulous attention to detail and the ability to streamline referral processes, ready to support healthcare teams in delivering exceptional patient care.
Overview
7
7
years of professional experience
Work History
CPAP Referral Coordinator/CPAP Setup Specialist
C2C Sleep Solutions/Sleep America
Calabasas, California
07.2022 - 06.2026
- Coordinated patient referrals, improving access to sleep disorder services.
- Communicated with patients regarding referral processes and necessary paperwork.
- Utilized electronic health record systems for tracking referrals and updates.
- Assisted in resolving inquiries related to sleep studies and available services.
- Maintained organized records of referral documentation and communication logs.
- Developed efficient referral processes and procedures to streamline operations.
- Answered questions and addressed concerns from patients and specialists.
- Performed data entry for referrals within electronic health record systems.
Administrative Assistant/Bookeeper
Central Produce Inc.
Payette, Idaho
08.2019 - 06.2022
- Managed accounts payable and receivable for Central Produce Inc., ensuring accurate financial transactions.
- Processed payroll and maintained precise employee records to uphold compliance.
- Conducted monthly bank reconciliations, verifying accuracy of financial reports.
- Organized and maintained filing systems for physical and electronic documents, ensuring confidentiality.
- Managed incoming calls and emails, directing them to the appropriate staff, routing inquiries to appropriate staff for resolution.
- Answered phone calls and emails, facilitating effective business correspondence.
- Welcomed visitors at reception, ensuring a friendly atmosphere, addressing inquiries and directing them appropriately.
- Ensured efficient operation of office equipment, including printers, copiers, and fax machines.
Education
CNA License - Certified Nursing Assistant
Treasure Valley Community College
Ontario, OR01-2015
Associate of Applied Science - Medical Service Apprentice
Community College of The Air Force
Montgomery, AL12-2002
Emergency Medical Technican -
USAF
Wichita Falls, TX12-2002
High School Diploma -
Payette High School
Payette, ID05-2001
Skills
- Referral management
- Electronic health records
- Patient coordination
- Patient engagement
- Insurance verification
- Data management
- HIPAA compliance
- Medical terminology knowledge
- Workflow management
- Time management
- Attention to detail
- Patient communication
Affiliations
- Former PTO President, Historical Society Commissioner, Middle School Dance Coach and Youth Soccer Coach
Timeline
CPAP Referral Coordinator/CPAP Setup Specialist
C2C Sleep Solutions/Sleep America
07.2022 - 06.2026
Administrative Assistant/Bookeeper
Central Produce Inc.
08.2019 - 06.2022
CNA License - Certified Nursing Assistant
Treasure Valley Community College
Associate of Applied Science - Medical Service Apprentice
Community College of The Air Force
Emergency Medical Technican -
USAF
High School Diploma -
Payette High School