Heather Schoener
Cape Coral
Summary
- Operations & Efficiency:
- Reduced wait times by streamlining service scheduling
- Improved inventory accuracy by implementing new tracking methods
Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.
- Teamwork & Leadership:
- Trained and mentored new hires, improving onboarding speed
- Supported management in daily operations, helping meet store performance target
Self-motivated Legal Assistant facilitates case management for law firms. Offers broad spectrum of legal services under attorney supervision. Manages highly confidential information with professionalism and integrity.
Overview
16
16
years of professional experience
Work History
Legal Assistant
Morgan & Morgan Law Firm
Fort Myers
10.2025 - Current
- Prepared legal documents and filings for various cases.
- Organized case files and maintained electronic records efficiently.
- Assisted attorneys in trial preparation and scheduling meetings.
- Communicated with clients to schedule appointments and gather information.
Store Manager
Tires Plus
08.2020 - Current
- Managed a team of 8 employees, fostering a productive work environment.
- Supervised daily store operations, including opening and closing procedures.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Oversaw budget management, ensuring efficiency in financial practices.
- Trained and developed staff, completing performance reviews to support growth.
- Processed employee time cards and managed payroll tasks effectively.
- Monitored inventory levels and ordered supplies to maintain stock availability.
- Prepared daily deposits and managed invoice processing accurately.
Manager
Big O Tires
09.2016 - 08.2020
- Inventory all merchandise
- Prepare deposits daily and manage invoices
- Supervise a team of 15 people
- Resolve customer complaints
- Manage two store locations at a time
- Train all new store hires
- Mentor new managers
- Increase store profits by 15%
CNA
Birchwood
05.2016 - 09.2016
- Provided care for individuals with dementia, Alzheimer's disease, and physical disability
- Obtained vital signs such as temperature, blood pressure, pulse and respiration rates
- Cleaned rooms, changed bed linens, and attended to patients' comfort and cleanliness
- Assisted with personal tasks such as dressing and bathing
Autumn Glen Senior Living
07.2015 - 05.2016
- Assisted residents with mobility, including pushing wheelchairs, transferring to shower and helping into bed
- Repositioned bedridden residents to prevent sores
Presbyterian Homes
04.2013 - 07.2015
- Observed and documented patient status and reported patient complaints to the case manager
- Assisted with adequate nutrition and fluid intake
- Exhibited compassionate care and communication with regard to issues of death and dying
Crew
McDonalds
07.2010 - 01.2012
- Provided excellent customer service
- Ensured all food was properly handled
Education
High school diploma -
Skills
- Store Management Experience
- Retail Management
- Alzheimer's Care
- Dementia Care
- Caregiving
- Management
- Supervising Experience
- Payroll
- Nursing
- Merchandising
- Legal research
- Document preparation
- Case management
- Client communication
- Time management
- Customer relations
- Problem solving
- Effective communication
- Attention to detail
- Conflict resolution
- Legal compliance
- Administrative assistance
- Administrative support
- Client relations
- Proofreading
- Civil law
- Client service and support
Links
https://www.linkedin.com/in/heather-schoener-6a812316a
Additional Information
- Over 4+ years as a manager in retail
- Recognized for customer communications and problem solving
- Experience working with Excel, Word, Access, PowerPoint, Outlook, and ADP
- Managed monthly budget for all expenses
- Handled everyday invoicing and inventory management
- Processed payroll every pay period
Timeline
Legal Assistant
Morgan & Morgan Law Firm
10.2025 - Current
Store Manager
Tires Plus
08.2020 - Current
Manager
Big O Tires
09.2016 - 08.2020
CNA
Birchwood
05.2016 - 09.2016
Autumn Glen Senior Living
07.2015 - 05.2016
Presbyterian Homes
04.2013 - 07.2015
Crew
McDonalds
07.2010 - 01.2012