Heather Seiter
Austin
Summary
Dynamic human resources leader with expertise in developing compliant frameworks and optimizing training initiatives across various organizations. Skilled in enhancing employee engagement, managing payroll, and ensuring compliance. Proven track record of implementing HR strategies that align with organizational goals and promote a culture of compliance.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
Director of People
New Waterloo
Texas
06.2021 - Current
- Led HR operations across 13 properties in 5 states, supporting over 1,000 employees with compliant practices.
- Designed and executed enterprise-wide HR strategy aligned with organizational growth objectives.
- Established standardized policies and governance frameworks across all locations.
- Built training infrastructure for HR teams and property leadership to enhance compliance and engagement.
- Oversaw payroll, benefits, and compliance with wage and hour laws across jurisdictions.
- Served as senior advisor on employee relations investigations, accommodations, and performance management.
- Implemented standardized onboarding programs enterprise-wide to streamline new hire integration.
- Managed unemployment claims and represented organization in hearings.
- Updated and maintained databases with current information.
- Worked effectively in team environments to make the workplace more productive.
Director of People
Sydell Hotels
Aubrey
09.2017 - 06.2021
- Directed HR operations across multiple properties, recruiting over 1,200 employees in one year.
- Ensured compliance with applicable laws, regulations, and company policies.
- Built and scaled HR functions encompassing policy development, recruitment, training, and operations.
- Led payroll, benefits, 401(k), and HSA administration for various properties.
- Implemented recruiting technology and standardized hiring practices to expedite processes.
- Developed enterprise training initiatives focusing on compliance, safety, harassment prevention, and leadership.
- Managed COVID-19 response strategies, overseeing furloughs, layoffs, reopening protocols, and safety compliance.
- Analyzed employee relations issues and provided advice on corrective action plans.
Director of Human Resources
Bunkhouse Hotels
Texas
04.2008 - 09.2017
- Built the HR department from the ground up supporting 11 properties across multiple states and 800+ employees.
- Designed foundational HR infrastructure, policies, and operational frameworks.
- Developed enterprise onboarding, training, and compliance programs.
- Led payroll, benefits, and compliance operations across jurisdictions.
- Authored and maintained Employee Handbook aligned with evolving employment laws.
- Directed all aspects of recruiting strategy and workforce planning.
- Implemented engagement programs including surveys, recognition initiatives, and performance review systems.
- Served as strategic partner to leadership on employee relations, investigations, and terminations.
Education
Bachelor of Arts - Psychology, Sociology
Texas State University
San Marcos, TX01-2002
Certification in Human Resources Management - Certification in Human Resources Managment
University of Texas At Austin
01-2011
Skills
- Culture strategy and organizational development
- Compliance management
- Employee engagement and retention
- Employee relations
- Workforce planning
- Change management
- Compensation and payroll strategy
- Policy development and governance
- HR infrastructure and systems
- Training and development programs
- HRIS optimization
- Microsoft Office Suite and Google Workspace applications
Certification
PHR
Timeline
Director of People
New Waterloo
06.2021 - Current
Director of People
Sydell Hotels
09.2017 - 06.2021
Director of Human Resources
Bunkhouse Hotels
04.2008 - 09.2017
Bachelor of Arts - Psychology, Sociology
Texas State University
Certification in Human Resources Management - Certification in Human Resources Managment
University of Texas At Austin