Heather Shortridge
Commerce City,CO
Summary
Proven professional with a background at Intermountain Health, adept in patient care techniques and mental health awareness. Demonstrates exceptional teamwork and collaboration, ensuring optimal patient outcomes. Comfortable using EPIC and MEDITECH EHR, with a commitment to professionalism and ethics, significantly enhancing patient safety and support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Safety Attendant
Intermountain Health
Brighton, CO
08.2022 - Current
- Supported individuals who were on Mental Health Holds in the Emergency Department.
- Actively participated in unit meetings to stay informed about policy updates or changes in protocols affecting daily tasks.
- Participated in regular training sessions, staying current on best practices for patient safety attendants'' roles and responsibilities.
- Collaborated with interdisciplinary teams to optimize patient outcomes through consistent communication and coordination of care plans.
- Continuously monitored patients q15 min. Assisted with ADLs, provided hygiene materials, deescalated tense situations, and played an active roll with in the care of patients requiring monitoring.
Lifeguard
City of Brighton
Brighton, CO
05.2021 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured safety of patrons by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of up to 500 guests at once while maintaining friendly service to people ranging from infants to elderly adults.
- Attended regular trainings and maintained certifications
Mail Clerk Assistant
Western Colorado University
Gunnison, CO
08.2020 - 05.2022
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
Education
Associates Degree In Nursing - Nursing
Denver College of Nursing
Denver, COPhlebotomy Certification - Phlebotomy
Front Range Community College
Westminster, CO05.2023
Skills
- Patient care techniques
- Basic Life Support
- Reliability and punctuality
- Mental health awareness
- Professionalism and Ethics
- De-Escalation Techniques
- First Aid Proficiency
- Medical terminology knowledge
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking Abilities
- CPR/AED
- MEDITECH EHR Software
- EPIC EHR Software
Certification
NHA Phlebotomy Certification
BLS CPR Certified
Timeline
Patient Safety Attendant
Intermountain Health
08.2022 - Current
Lifeguard
City of Brighton
05.2021 - 08.2022
Mail Clerk Assistant
Western Colorado University
08.2020 - 05.2022
Associates Degree In Nursing - Nursing
Denver College of Nursing
Phlebotomy Certification - Phlebotomy
Front Range Community College