Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Heather Slepicka

Lawrence,KS

Summary

Passionate desire to learn and grow as business owner and sales driven. Technical knowledge acquired as jewelry specialist and brand ambassador for fine jewelry. Offering successful completion of the Accredited Jewelry Professional and Applied Jewelry Arts programs and a strong foundation in the industry gained through on-the-job training and experience in diamonds, colored stones, precious metals and jewelry features. Skilled, accountable, service- minded and analytical with good problem-solving skills. Excellent visual perception, critical thinking and deductive reasoning abilities. Successful positive interactions with co-workers and contributing to team success.

Overview

17
17
years of professional experience

Work History

Owner

Villlage Boutique
Lawrence, KS
11.2023 - Current
  • Developed strategic plans to increase profitability and efficiency.
  • Analyzed industry trends to develop competitive strategies.
  • Created a unique shopping experience for customers by providing personalized service.
  • Managed inventory levels, restocking shelves as needed.
  • Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
  • Oversaw the maintenance of all equipment used in the store's operations.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Kept records for production, inventory, income and expenses.

Jewelry Sales Consultant

Mauzies
Centennial, CO
09.2021 - Current
  • Performed sales consultations and educated clients on products and services.
  • Created and maintained sales environment to support business objectives.
  • Achieved company growth and brand development through market expansion and sales.
  • Attended trade shows for in-person engagement and network building.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Handled credit and debit card payment processing to complete purchasing experience.

Jewelry Store Manager

Art Of Gold Jewelers
Denver, CO
01.2012 - 03.2021
  • Reviewed completed work to verify consistency, quality and conformance.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw all aspects of Art of Gold fine jewelry business handling $600.000 plus in yearly sales.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Wrote up all repairs, special orders and custom work for jewelry shop and jewelers.
  • Delegated work to staff, setting priorities and goals.

Jewelry Repair Manager

Luisa Graff Jewelers
Colorado Springs, CO
08.2009 - 08.2011
  • Liaison between sales floor associates and jewelers.
  • Monitored inventory and ordered needed supplies to meet demand for repairs.
  • Assisted sales associates with closing of jewelry sales
  • Inventoried jewelry and priced out items to sell
  • Work with diamond vendors and bring in stones for sales
  • Checked in all repairs before going to jewelers and performed quality control of all repairs and customer before returning to customer

Repair Department Manager/Sales Associate

EARTHWORKS
Santa Rosa, CA
01.2007 - 12.2008
  • Took in all jewelry repairs and custom design and performed quality control
  • Worked with sales associates to complete sales and custom designs
  • Ordered all parts, diamonds and gemstones needed for the specific job
  • Sold jewelry on sales floor when needed and rang up sales using the Edge and WinJewel POS

Education

Jewelry Design and Sales

Gemological Institute of America
Carlsbad, CA
11.2006

Bachelor of Science - Psychology

Baker University
Baldwin City, KS
05.1998

Skills

  • Customer Service and Experience
  • Sales and Jewelry trends knowledge
  • Building Customer Loyalty
  • Merchandising and Display
  • Diamond Grading Methodologies
  • Knowledge of QuickBooks and Square POS

Accomplishments

  • Winner of The City of Centennial Spark Program for Small businesses

Timeline

Owner

Villlage Boutique
11.2023 - Current

Jewelry Sales Consultant

Mauzies
09.2021 - Current

Jewelry Store Manager

Art Of Gold Jewelers
01.2012 - 03.2021

Jewelry Repair Manager

Luisa Graff Jewelers
08.2009 - 08.2011

Repair Department Manager/Sales Associate

EARTHWORKS
01.2007 - 12.2008

Jewelry Design and Sales

Gemological Institute of America

Bachelor of Science - Psychology

Baker University

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Heather Slepicka