Summary
Overview
Work History
Education
Skills
Timeline
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Heather Smith

Heather Smith

Ponte Vedra Beach,FL

Summary

Curiously creative scholar eagerly looking for a new adventure to master my life skills. Dedication, motivation and adaptability to diverse situations have enhanced my communication skills and sharpened my senses to detail and precision. With strong analytical thinking and creativity to problem solve effectively to deliver high-impact solutions in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Independent Contractor

Care.com
2018 - Current
  • Offer an array of services such as petsitting, house sitting, taking seniors to doctor appointments, errands and other misc. tasks.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.

Customer Service Representative

Delta
2022 - 2024
  • Issued tickets, boarding, preflight announcements, loading luggage and assisted pilots and crew for departure.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Realtor

Re/Max Results
2008 - 2012
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.

Property Manager

Central-Self Storage
2006 - 2008
  • On-site manager for 300+ storage facility. Monitored the premises and handled the security.
  • Updating existing accounts as well as the sales of new lease agreements.
  • Selling products and leasing out truck rentals.
  • Conducted monthly auctions of units that had liens and outstanding debts. Daily financial reports and deposits.
  • General maintence and upkeep as well as answering phones, sending out statements, promotions and flyers to generate new customers.

Client Coordinator

Source One Services
2001 - 2006
  • Prioritized and organized the status of bank owned properties and investments as well as other time sensitive forms.
  • Maintained detailed documentation of all appraisals and broker price opinions. Reviewed and submitted needed info to financial institutions requesting the data.
  • Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
  • Conducted regular reviews of ongoing projects, updating clients on progress and making adjustments as needed.


Education

Real Estate

Stringham Schools
Murray, UT

Skills

  • Managing multiple properties
  • Contracts, rentals, lease agreements
  • Lien sales and auctions
  • Data Entry/Financial reporting
  • Microsoft office
  • Google Analytics
  • Adobe Acrobat Pro, Creative Cloud, Canva

Timeline

Independent Contractor

Care.com
2018 - Current

Customer Service Representative

Delta
2022 - 2024

Realtor

Re/Max Results
2008 - 2012

Property Manager

Central-Self Storage
2006 - 2008

Client Coordinator

Source One Services
2001 - 2006

Real Estate

Stringham Schools

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Heather Smith