Heather Snellen
- - - - - - - - - - - - - -
Ankeny,United States
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Developed great customer service skills in current role.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Medical Historian
Biolife Plasma Services
03.2023 - Current
- Promoted a positive atmosphere among donors and staff, fostering strong relationships that encouraged repeat donations.
- Collaborated with team members to achieve a clean and organized work environment, promoting efficiency and reducing errors.
- Assisted in training new technicians, sharing best practices to ensure consistent quality across the team.
- Enhanced donor safety by conducting thorough pre-donation screenings and health assessments.
- Monitored vital signs continuously throughout the donation process, promptly addressing any fluctuations or concerns as they arose.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Supported fellow technicians during busy periods or absences, demonstrating adaptability in various roles throughout the center.
Corn Detasseler (Checker, Rouge)
Borst Detasseling
07.2016 - 08.2020
- Removed tassels by hand from tops of corn plants to prevent self-pollination.
- Worked in harsh weather conditions to accomplish necessary planting, cultivation and harvesting work for corn crop.
- Helped establish priorities, solved problems and set goals within department and offered help to team members.
- Tracked male and female row planting to detassel correct plants.
- Communicated with coworkers and management to report challenges.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Promoted from checker to rogue which entailed being trusted to work independently
- In charge of quality control for multiple groups
- Worked closely with supervisors
Education
High School Diploma -
Ankeny Centennial High School
Ankeny, IA 08.2016 - 05.2020
Surgical Technology
Des Moines Area Community College
Des Moines, IA 08.2020 - 12.2022
Skills
Quality control
Organization
Adaptability
Attention to detail
Empathy
Time management
Teamwork and Cooperation
Customer Service
Timeline
Medical Historian
Biolife Plasma Services
03.2023 - Current
Surgical Technology
Des Moines Area Community College
08.2020 - 12.2022
High School Diploma -
Ankeny Centennial High School
08.2016 - 05.2020
Corn Detasseler (Checker, Rouge)
Borst Detasseling
07.2016 - 08.2020
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