Cristofeer Barrera
Los Angeles,CA
Summary
Experienced in developing and implementing operational and service policies to support business management for a mom and pop restaurant. Demonstrated expertise in customer service practices, standards, and regulations. Strong financial acumen, operations experience, and natural leadership talents. Insightful Medical Historian known for high productivity and efficient task completion. Specialize in archival research, medical ethics analysis, and historical data interpretation. Excel at critical thinking, communication, and adaptability, ensuring thorough examination of historical medical records for state doctors personal usage.
Overview
9
9
years of professional experience
Work History
Medical Historian
MWB Management LLC
Woodland Hills, CA
05.2024 - 08.2024
- Captured and organized patient information relevant to workers compensation and personal industrial injuries.
- Engaged in prolonged conversations with patients over the phone.
- Collected information on legal parties involved in workers' compensation cases, including applicant attorney, defense attorney, and insurance details.
- Implemented effective scheduling strategies to optimize patient engagement for medical background information.
Assistant Manager of Operations
Roadside Taco
Studio City, CA
02.2021 - 05.2024
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates, and facilitate open communication.
- Devised processes to boost long-term business success and increase profit levels.
- Supervised operations team to support operational excellence and excellent customer service.
Team Member
Walgreens
Canoga Park, CA
11.2021 - 02.2022
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Sought out ways to go above and beyond job requirements.
Care Partner
Canyon Oaks Nursing And Rehabilitation Center
Canoga Park, CA
08.2018 - 04.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Driver Helper
UPS
North Hills, CA
12.2017 - 01.2018
- Assisted driver with product or package deliveries to residential and commercial locations.
- Displayed very good communication and customer service skills.
- Lifted and carried packages weighing up to 200 pounds.
- Exhibited good attendance, work habits and willingness to learn job functions.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
Cashier/Prep Line Cook
Charley's Grilled Subs
Canoga Park, CA
11.2015 - 02.2016
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
Education
Certificate - Real Estate
Affinity Real Estate & Mortgage Training
Los Angeles, CA05.2020
High School Diploma -
Canoga Park Senior High School
Canoga Park, CA06.2017
Some College (No Degree) -
Los Angeles Pierce College
Woodland HillsSkills
- Performance Monitoring and Evaluation
- Problem Anticipation and Resolution
- Sales Promotion
- Employee Supervision
- Customer Relations
- POS Terminal Operations
- Inventory Tracking and Management
- Job Assignments
- Quality Inspection and Control
- Oral communication
- Teamwork and Cooperation
- Time Management
- Attention to Detail
Languages
English
Full Professional
Spanish
Professional
Timeline
Medical Historian
MWB Management LLC
05.2024 - 08.2024
Team Member
Walgreens
11.2021 - 02.2022
Assistant Manager of Operations
Roadside Taco
02.2021 - 05.2024
Care Partner
Canyon Oaks Nursing And Rehabilitation Center
08.2018 - 04.2020
Driver Helper
UPS
12.2017 - 01.2018
Cashier/Prep Line Cook
Charley's Grilled Subs
11.2015 - 02.2016
Certificate - Real Estate
Affinity Real Estate & Mortgage Training
High School Diploma -
Canoga Park Senior High School
Some College (No Degree) -
Los Angeles Pierce College
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