Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Snipes

Hubert,NC

Summary

Efficient Senior Certified Pharmacy Technician with extensive knowledge of insurance protocols, medical terminology and HIPAA guidelines. Collaborates well with pharmacists to support pharmacy functions. Interacts with customers in professional and diplomatic fashion with focus on accuracy and satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Certified Pharmacy Technician

Walgreens’s
02.2017 - Current
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.

Education

Certificate - Cosmetology Education

Regency Beauty Institute - Winston-Salem
Winston-salem, NC

General Education

Forsyth Technical Community College
Winston-salem, NC

Skills

  • Pharmacy and Customer Records Management
  • HIPAA
  • Knowledge of Brand and Generic Drugs
  • Maintaining Records
  • Certified Immunizing Technician
  • Certified technician

Certification

  • Certified Senior Technician
  • Certified CPR
  • Certified immunizationTechnician

Timeline

Senior Certified Pharmacy Technician

Walgreens’s
02.2017 - Current

Certificate - Cosmetology Education

Regency Beauty Institute - Winston-Salem

General Education

Forsyth Technical Community College

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Heather Snipes