Heather Snyder
Ypsilanti,MI
Summary
As the owner of Heather’s Piggy Fleece, I excelled in driving business growth and nurturing customer relationships, showcasing my adeptness in both business management and interpersonal communication. My strategic approach to social media marketing and financial analysis led to significant brand development, underpinned by a commitment to top-tier customer service and operational efficiency.
Overview
8
8
years of professional experience
Work History
Small Business Owner
Heather’s Piggy Fleece
10.2016 - Current
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Promoted business via social media to generate leads and maximize brand identity.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Interacted well with customers to build connections and nurture relationships.
Education
Bachelor of Science - Sociology
Eastern Michigan University
Ypsilanti, MI04.2017
Bachelor of Arts - Criminal Justice
Washtenaw Community College
Ann Arbor, MI12.2014
High School Diploma -
Huron High School
Ann Arbor, MI06.2007
Skills
- Planning and execution
- Cost control and analysis
- Business management and development
- Business growth and retention
- New business launch
- Business marketing
Timeline
Small Business Owner
Heather’s Piggy Fleece
10.2016 - Current
Bachelor of Science - Sociology
Eastern Michigan University
Bachelor of Arts - Criminal Justice
Washtenaw Community College
High School Diploma -
Huron High School
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