Summary
Overview
Work History
Education
Skills
Timeline
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Heather Sollinger

Seneca,PA

Summary

Results-driven professional with a proven track record at Spark, excelling in timely package delivery and customer satisfaction. Skilled in GPS navigation and route management, I leverage strong problem-solving abilities and a dependable work ethic to enhance operational efficiency and ensure seamless service. Committed to maintaining high standards in all tasks.

Overview

14
14
years of professional experience

Work History

Delivery Driver

Spark
12.2024 - Current
  • Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
  • Navigated routes using GPS technology to optimize delivery times.
  • Maintained accurate records of deliveries and inventory levels.
  • Communicated effectively with customers regarding delivery status and issues.

Home Health Aide

CRI
06.2020 - 07.2022
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Monitored and recorded vital signs, reporting changes to healthcare professionals.
  • Provided companionship and emotional support to enhance clients' well-being.
  • Administered medications as prescribed, maintaining accurate records of dosages.

Crew Member

McDonald’s
03.2012 - 11.2020
  • Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
  • Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
  • Collaborated with team members to streamline workflow and enhance operational efficiency during peak hours.
  • Trained new crew members on procedures, promoting adherence to company policies and service standards.

Education

Associate of Science - Nursing

South College
PA

Associate of Science - Criminal Justice

Pittsburgh Technical Institute
PA
06.2017

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Time management skills
  • Loading and unloading
  • GPS and route planning
  • Route management
  • GPS navigation
  • Heavy lifting
  • Order picking and processing
  • Map reading and navigation skills
  • GPS operation
  • Delivery scheduling
  • Complex Problem-solving
  • Route planning
  • Quality assurance
  • Vehicle inspection
  • Delivery recordkeeping
  • Client relationship management
  • Documentation and reporting
  • Order verification
  • Vehicle maintenance
  • Advanced planning
  • Payment collection
  • Mileage tracking
  • Fuel efficiency
  • Shopping orders
  • Clear communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Customer interaction
  • Local routes
  • Cash transaction handling
  • Courteous and polite demeanor
  • Delivery schedule development
  • Exceptional written and verbal communication skills

Timeline

Delivery Driver

Spark
12.2024 - Current

Home Health Aide

CRI
06.2020 - 07.2022

Crew Member

McDonald’s
03.2012 - 11.2020

Associate of Science - Nursing

South College

Associate of Science - Criminal Justice

Pittsburgh Technical Institute
Heather Sollinger