Heather Sparks
Middletown
Summary
Dynamic and dedicated professional with experience at Traditions of Lebanon, excelling in resident assistance and activity planning. Proven problem-solver with strong time management skills, enhancing resident engagement and safety. Committed to fostering supportive environments while ensuring data confidentiality and effective communication across teams.
Overview
6
6
years of professional experience
Work History
Resident Assistant
Traiditions of Lebanon
12.2024 - Current
- Assisted residents with daily living activities, fostering a supportive environment.
- Facilitated communication between residents and staff to ensure needs were met promptly.
- Organized social and recreational activities to enhance resident engagement and well-being.
- Monitored resident safety and reported concerns to appropriate personnel for timely resolution.
Resident Assistant
Aarons Garden
05.2024 - 11.2024
- Provided customer support by addressing inquiries and resolving issues promptly.
- Assisted in processing loan applications, ensuring compliance with credit union policies.
- Collaborated with team members to improve operational efficiency and enhance service delivery.
- Facilitated communication between departments to ensure alignment on operational goals.
Operation Support Representative
River Valley Credit Union
03.2020 - 05.2024
- Provided customer support by addressing inquiries and resolving issues promptly.
- Assisted in processing loan applications, ensuring compliance with credit union policies.
- Collaborated with team members to improve operational efficiency and enhance service delivery.
- Facilitated communication between departments to ensure alignment on operational goals.
Education
High School Diploma -
Middletown High School
Middletown, OH06.2012
Skills
- Time management
- Team player
- Supportive
- Activity planning
- Direct patient care
- Team building
- Problem-solver
- Resident assistance
- Data confidentiality
- Record keeping
Timeline
Resident Assistant
Traiditions of Lebanon
12.2024 - Current
Resident Assistant
Aarons Garden
05.2024 - 11.2024
Operation Support Representative
River Valley Credit Union
03.2020 - 05.2024
High School Diploma -
Middletown High School