Heather Stagliano
Carson City,NV
Summary
I am interested in an employment opportunity with Douglas County School District, it is an organization that promotes teamwork, recognizes hard work and promotes the interest of others. My educational ambitions have been focused on child education and social services. Therefore, employment with an organization of this type is preferred. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Administrative Assistant III
Carson City School District
07.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted development and implementation of new administrative procedures.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
ADMINISTRATIVE SECRETARY III
CARSON CITY SCHOOL DISTRICT
02.2012 - Current
- General office support to include receptionist duties such as maintenance of filing systems, record keeping, business correspondence, telephonic communications, and report preparation and analysis
- Communicate both orally and in written formats using proper English, correct spelling, grammar, punctuation, tact, patience and judgment
- Proficient with school business equipment including fax machines, photo copiers, calculator, and phone systems
- Full working knowledge of software applications such as Word processing techniques, Outlook, Excel, School Publisher, Power School, and Quicken
- Full understanding of applicable state laws, district policies, procedures and other regulations governing school programs and public school administration
- Using good judgment, independently develop and submit clear and comprehensive reports addressing attendance and other school activities as directed by my supervisor
- Exercised accurate mathematical and fiscal skills in preparation maintenance of student pupil funds
- Routinely complete work assignments under stressful conditions while maintaining tact, diplomacy and respect for other office staff, pupils and the public
- Ability to address multiple issues without compromise to the task at hand while maintaining interrupted work activity
- Complete all business assignments as directed within scope of work and established timelines
- Skilled in business letter writing both to staff, parents, and the public
- Actively look for opportunities to exercise creativity and introduce general business improvement and advance individual productivity
- Supervision of clerical and volunteer staff to include organization and scheduling of assignments
- Dedicated to making the office a friendly and easily accessible resource for parent, pupils and faculty
- Looking out for the general well-being of all students
- Basic ability to assess injury or illness regarding students need for medical attention.
ACCOUNTING ASSISTANT I
State of Nevada, Department of Employment, Training and Rehabilitation
07.2009 - 01.2012
- Assigned to the Bureau of Services and Client Assistance Program accounts payable desk with responsibility for accounts payables, travel claims, contracts, and client service payments
- Reconciled monthly contract authority, maintained purchase order logs, managed funds for leased properties and utility services
- Coordinated and managed funds for vendor accounts and client reimbursement requests
- Worked with other Departmental financial staff to coordinate revenue through various funding sources, expenditure recording and fund availability
- Developed software proficiencies with Excel, Outlook, Word and Quicken
- Served as a Departmental liaison explaining policy, procedures and answering claimant questions regarding their unemployment benefits
- Answered a multi-line phone and aided claimants and employers with general questions about unemployment
- Diagnosed caller needs and correctly transferred them to the appropriate person to fill their needs
- Learned and fully understood the important of claimant confidentiality and the need to safeguard personal information.
Education
Associate of Arts -
Lassen Community College
Susanville, CA05.2000
High School Diploma -
Coelville High School
Coleville, CA06.1998
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Critical Thinking
- Scheduling
- Documentation and Recordkeeping
Timeline
Administrative Assistant III
Carson City School District
07.2022 - Current
ADMINISTRATIVE SECRETARY III
CARSON CITY SCHOOL DISTRICT
02.2012 - Current
ACCOUNTING ASSISTANT I
State of Nevada, Department of Employment, Training and Rehabilitation
07.2009 - 01.2012
Associate of Arts -
Lassen Community College
High School Diploma -
Coelville High School
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