Heather St. Louis
Naples,ID
Summary
As I continue to further my education at Elite Medical i currently strive to developed key transferrable skills in any fast-paced and collaborative environment. Experienced with research and data analysis to support project teams due to my in school background. I utilized organizational skills to manage administrative tasks and contribute to project success as I've learned in the service industry . Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable an experience.
Overview
4
4
years of professional experience
Work History
Server
All Seasons
06.2022 - 04.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Retail Sales Associate
Pink
02.2022 - 03.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Hostess
Cafe Milano
01.2020 - 01.2022
- Answered phone calls to take orders, give information and document reservations.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
Attending - Sterling Processing
Elite Medical Academy
Fort Myers, FL06-2027
High School Diploma -
Lely High School
Naples, Fl05-2022
Skills
- communication
- Memory retention
- Hospitality service expertise
- Sales expertise
- Quality Control
Timeline
Server
All Seasons
06.2022 - 04.2024
Retail Sales Associate
Pink
02.2022 - 03.2022
Hostess
Cafe Milano
01.2020 - 01.2022
Attending - Sterling Processing
Elite Medical Academy
High School Diploma -
Lely High School
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