Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Struckhoff

Richmond,KY

Summary

Determined professional with dedication to hard work and a respectful team player attitude. Offers strong inventory management and product packaging abilities. With an in-depth understanding of report preparation, spreadsheet use and invoicing. Experience in Quickbooks and Microsoft Office. Punctual and focused with physical strength to accommodate lifts up to 50 pounds.

Overview

16
16
years of professional experience

Work History

Team Member Trainer

McLane Company
09.2023 - Current


  • Mentored junior trainers to improve their instructional techniques and delivery.
  • Supported and coached employees as part of successful training initiatives.
  • Promoted a positive learning environment through effective communication and motivational techniques.
  • Operated forklifts and pallet jacks to efficiently transport products within warehouse.
  • Trained new staff on warehouse procedures, safety guidelines, and equipment usage.
  • Assisted in maintaining clean and organized workspace, promoting productivity and safety standards.

PT Supervisor

UPS
03.2020 - 06.2023
  • Developed and maintained good working relationships with employees, management, and customers.
  • Facilitates training with new and current employees.
  • Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local government requirements.
  • Manages department resources to ensure maximum output, accuracy, and efficiency at all times.
  • Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels.
  • Implements employee personal development plans as required to ensure the continuing professional growth of department personnel.
  • Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development.
  • Ensures all employees adhere to safety policies and procedures at all times.

Front Office/ Production Manager

Case Packaging Inc
01.2014 - 02.2019
  • Planned, organized and managed operations, including ordering materials and supplies, workflow management and timely production.
  • Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
  • Drove daily production activities with effective communication and leadership.
  • Maintained and communicated daily productivity and shipment reports for all departments.
  • Completed and maintained accurate and organized records, documents and reports.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Processed invoices and expenses using Quickbooks.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Shipping and Receiving Manager

Case Packaging Inc.
06.2009 - 02.2019
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Oversaw and motivated team of 6-10 employees in warehouse to increase efficiency
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.

Education

Horizon High School
Las Vegas, NV

University of Nevada - Reno
Reno, NV

Skills

  • Assembly and production
  • Quality inspection
  • Customer-oriented
  • Problem-solving skills
  • Time management
  • Organization skills
  • MS Office proficiency
  • Data entry

Timeline

Team Member Trainer

McLane Company
09.2023 - Current

PT Supervisor

UPS
03.2020 - 06.2023

Front Office/ Production Manager

Case Packaging Inc
01.2014 - 02.2019

Shipping and Receiving Manager

Case Packaging Inc.
06.2009 - 02.2019

Horizon High School

University of Nevada - Reno

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