Heather Stuart
Winnemucca,NV
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
2008
2008
years of post-secondary education
Work History
Dental Assistant
Dr Grant Family Dentist
Winnemucca, NV
04.2024 - 08.2024
- Sterilized instruments according to established guidelines and protocols.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Educated patients on proper oral hygiene techniques and habits.
- Kept accurate records of dental treatments provided for each patient's visit.
- Conducted routine maintenance of equipment used in dentistry operations.
- Maintained a neat, clean and organized environment throughout the office.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Took digital X-rays of teeth using radiographic equipment.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Ensured compliance with infection control policies and procedures.
- Laid out dental instruments and equipment before procedures.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Educated patients on treatment procedures and post-procedure home care.
Yard Duty Aide
Sonoma heights elementary school
Winnemucca, NV
01.2022 - 06.2022
- Provided support for children who require extra assistance due to physical or mental disabilities.
- Assisted with playground set-up, clean-up, and organization of equipment.
- Performed conflict resolution between students when necessary.
- Instructed students on proper use of playground equipment while emphasizing safety practices.
- Organized fun activities for students to participate in during recess.
- Monitored student behavior to ensure appropriate conduct was followed at all times.
- Displayed patience and understanding when dealing with difficult behaviors exhibited by students.
- Provided supervision and monitored the safety of students during outdoor recess periods.
- Enforced school rules and regulations in a firm but fair manner.
- Maintained effective communication with teachers, staff, and students.
- Supervised individuals on swings, slides and other playground equipment, keeping watch to avoid dangerous situations.
- Directed students to and from playgrounds, reminding children to line up quietly at end of recess.
Blackjack Dealer
Winners Casino
Winnemucca, Nevada
01.2016 - 04.2016
- Provided exceptional customer service while interacting with patrons at the table.
- Kept up-to-date on changes in state laws related to gaming operations.
- Balanced tables upon completion of each shift to verify accuracy of funds handled during shift.
- Performed chip exchanges and payouts accurately according to established procedures.
- Participated in regular training sessions on new game variations and techniques.
- Promoted responsible gaming practices among players at all times.
- Checked chips periodically throughout shifts to prevent theft or fraud.
- Assisted players with questions about game play and rules.
- Dealt blackjack games in accordance with casino guidelines and regulations.
- Welcomed customers to blackjack table.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Maintained enjoyable environment by entertaining and engaging players at tables.
Wire Harness Assembler
Carry on trailers
Winnemucca, Nevada
11.2014 - 02.2015
- Crimping terminals onto the exposed wire strands.
- Performing minor repairs on existing wire harnesses when needed.
- Assemble wires, cables, terminals and connectors according to specifications using hand tools such as crimpers, cutters, strippers and pliers.
- Following all established safety procedures while performing tasks.
Blackjack Dealer
Winners Casino
Winnemucca, Nevada
02.2012 - 11.2014
- Verified player identification and collected cash for wagers.
- Provided exceptional customer service while interacting with patrons at the table.
- Kept up-to-date on changes in state laws related to gaming operations.
- Balanced tables upon completion of each shift to verify accuracy of funds handled during shift.
- Performed chip exchanges and payouts accurately according to established procedures.
- Participated in regular training sessions on new game variations and techniques.
- Checked chips periodically throughout shifts to prevent theft or fraud.
- Dealt blackjack games in accordance with casino guidelines and regulations.
- Welcomed customers to blackjack table.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
- Explained rules, took bets and delivered payouts to facilitate movement of games.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Maintained enjoyable environment by entertaining and engaging players at tables.
Education
Albert Lowry High School
Winnemucca, NVSkills
- Great customer service
- Basic computer skills ( Microsoft office,word,excel,etc)
- Data recording
- Professionalism
- Organization
- Conflict resolution
- Communication skills
- Attention to detail
- OSHA regulations
- Inventory management
Timeline
Dental Assistant
Dr Grant Family Dentist
04.2024 - 08.2024
Yard Duty Aide
Sonoma heights elementary school
01.2022 - 06.2022
Blackjack Dealer
Winners Casino
01.2016 - 04.2016
Wire Harness Assembler
Carry on trailers
11.2014 - 02.2015
Blackjack Dealer
Winners Casino
02.2012 - 11.2014
Albert Lowry High School