Heather Sullivan
Ida,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.I would love to work with your team and become an asset to your company.
Overview
21
21
years of professional experience
Work History
Fire Watcher
KDM Industrial
Jefferson, Tx
10.2023 - Current
- Monitored work areas for fire hazards and unsafe conditions.
- Conducted fire watch inspections to ensure compliance with safety protocols.
- Assisted in implementing emergency response procedures during hot work activities.
- Inspected work areas to identify actual and potential fire hazards surrounding industrial work.
- Identified unsafe conditions or practices which may lead to a hazardous situation involving possible fires or explosions.
- Conducted inspections to ensure compliance with safety regulations and standards.
- Diagnosed mechanical issues using specialized tools and techniques.
Medical Biller
North Caddo Medical Center
Vivian, LA
12.2019 - 05.2022
- Applied HIPAA privacy and security regulations while handling patient information.
- Completed and submitted appeals for denied claims.
- Reviewed all claims for accurateness and appropriateness.
- Coordinated communications between patients, billing personnel and insurance carriers.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Handled billing, waivers and claims for private and commercial clients.
- Used software system to manage provider schedules and keep calendar organized practice.
- Submitted and accurately processed insurance claims with related medical code verifications and assessments.
- Maintained high accuracy rate on daily production of completed reviews.
Paser
Willis Knighton
Bossier City, LA
04.2014 - 05.2017
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Answer over 300 calls daily.
- Accepted patients payment and put in our online system.
- Corrected and added patients insurance in the system.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Office Manager
North Caddo Remodeling
Ida, LA
01.2005 - 04.2014
- Managed office operations to ensure smooth workflow and communication.
- Coordinated project schedules with contractors and clients effectively.
- Oversaw inventory management for office supplies and equipment.
- Coordinated materials procurement and managed inventory for construction tasks.
Education
High School Diploma -
Mcleod ISD
McLeod, TXSkills
- Customer Contact
- Sales Tickets
- Billing and Invoicing
- Upbeat and Positive Personality
- Building Customer Trust and Loyalty
- Understanding Customer Needs
- Responding to Difficult Customers
- Courteous with Strong Service Mindset
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Customer Data Confidentiality
- Safety compliance inspections
- Fire hazard monitoring
- Safety protocol implementation
- Fire risk assessment
- Effective communication
- Regulatory understanding
Timeline
Fire Watcher
KDM Industrial
10.2023 - Current
Medical Biller
North Caddo Medical Center
12.2019 - 05.2022
Paser
Willis Knighton
04.2014 - 05.2017
Office Manager
North Caddo Remodeling
01.2005 - 04.2014
High School Diploma -
Mcleod ISD