Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Heather Terry

New Richmond,WI

Summary

As a licensed cosmetologist at Peyton Company, I excelled in delivering top-notch hair cutting services and maintaining stringent sanitation standards. My friendly communication and active listening skills enhanced client satisfaction and retention, showcasing my ability to meet and exceed employer expectations through exceptional customer service and product knowledge.

Overview

25
25
years of professional experience

Work History

Cosmetologist

Peyton Company
01.2013 - Current
  • Provided professional hair cutting services at Peyton Company.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.

Cashier

Holiday Gas Station
03.2006 - 04.2008
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Housekeeper

Merry Maids
01.2000 - 01.2003
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Education

Medical Assistance

Argosy University
Eagan, MN

Cosmetology

Minnesota School of Cosmetology
Woodbury, MN
02-2012

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Licensed cosmetologist
  • Clear communication
  • Customer consultation
  • Sanitation practices
  • Client consultations
  • Product knowledge

Interests

  • Offering time and support to shelters for the homeless, women, and animals
  • Youth Development Programs
  • I enjoy helping others and giving back to the community
  • i enjoy leading worship at local church

Timeline

Cosmetologist

Peyton Company
01.2013 - Current

Cashier

Holiday Gas Station
03.2006 - 04.2008

Housekeeper

Merry Maids
01.2000 - 01.2003

Medical Assistance

Argosy University

Cosmetology

Minnesota School of Cosmetology

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Heather Terry