Heather Tesreau
Rochelle,IL
Summary
Dependable testing professional that possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
6
6
years of professional experience
Work History
Test Proctor
Kishwaukee College
07.2018 - Current
- Ensured test integrity by vigilantly monitoring students during exams and addressing any issues or concerns promptly.
- Work collaboratively with advising, disability services, tutoring, and adult education.
- Managed risk effectively by prioritizing tests based on potential impact and likelihood of occurrence.
- Provided exceptional customer service to both students and faculty, answering questions and resolving issues related to testing process.
- Maintained daily testing logs and prepared monthly and annual testing reports.
- Managed scheduling of exam appointments, maximizing availability while preventing overbooking or double-booking conflicts.
- Efficiently organized examination materials prior to each session, reducing time spent searching for necessary items during exams.
- Addressed technical issues promptly during computer-based exams, minimizing disruptions for students taking tests.
- Enhanced test-taking experience by providing clear instructions and maintaining a quiet, organized testing environment.
- Improved test security by regularly updating and implementing strict proctoring protocols and procedures.
- Provided training for test proctor, coordinator, student worker, disability services staff, and high school counselors.
Application Specialist
University Of Wisconsin Madison
10.2023 - Current
- Reviewed admissions applications and evaluated student academic records for incoming freshman.
- Performed contextual review of application materials and made admission recommendation.
- Evaluated and processed 2,000+ USA applications, and 200+ international applications for incoming freshman for Fall 2023.
Education
M.Ed - TEACHING & LEADING
MARANATHA BAPTIST UNIVERSITY
B.S. - INTERDISCIPLINARY STUDIES
MARANATHA BAPTIST UNIVERSITY
A.S. - BUSINESS
KISHWAUKEE COLLEGE
A.A.S. - OFFICE SYSTEMS
KISHWAUKEE COLLEGE
Skills
- Accuplacer
- PearsonVue
- CLEP
- INACE
- ServSafe
- ATI (TEAS & Coursework)
- TABE
- CASAS
- MOS
Affiliations
- National Certified Testing Association (NCTA), 2018 to present
- Northern Illinois Testing Association, 2018 to present
- Chairperson of Volunteer Committee, NCTA, 2021-2022
- Advisor for Test Center Certification, NCTA, 2021 to present
Timeline
Application Specialist
University Of Wisconsin Madison
10.2023 - Current
Test Proctor
Kishwaukee College
07.2018 - Current
M.Ed - TEACHING & LEADING
MARANATHA BAPTIST UNIVERSITY
B.S. - INTERDISCIPLINARY STUDIES
MARANATHA BAPTIST UNIVERSITY
A.S. - BUSINESS
KISHWAUKEE COLLEGE
A.A.S. - OFFICE SYSTEMS
KISHWAUKEE COLLEGE
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