Heather Thomas
Phenix City,AL
Summary
Experienced Business Consultant with two decades on the TS2 platform, adept at issue resolution, client onboarding, product launch consulting, and software enhancement implementation. Strong analytical skills utilized to address complex challenges in collaboration with technical teams. Currently responsible for proofreading and editing financial documentation at Warren Averett, LLC, maintaining high standards of accuracy and clarity.
Overview
27
27
years of professional experience
Work History
Proofreader
Warren Averett, LLC
Phenix City, Alabama
07.2022 - Current
- Ensure accuracy of financial data in auditing reports prior to quality assurance reviews.
- Maintain adherence to company style guidelines across all written materials.
- Collaborate with auditors to clarify content and improve overall report quality.
Receptionist
Warren Averett, LLC
Cullman, Alabama
12.2021 - 07.2022
- Greeted clients and team members from other locations visiting the Cullman office.
- Collected and prepared client tax information for the designated accountant.
Dental Assistant
Columbus Aesthetic & Family Dentistry
Columbus, GA
04.2021 - 08.2021
- Assisted Dr. Helton with dental procedures, including fillings, crown seatings, and tooth extractions.
- Utilized Eaglesoft software to update patient charts and import X-ray images from other software.
Hygiene Assistant
Christa Spann, DMD
Phenix City, Alabama
12.2020 - 04.2021
- Captured X-ray images and imported them to the patient database.
- Documented patients’ visits using dental terminology.
Business Consultant
TSYS
Columbus, GA
06.1998 - 05.2020
- Facilitated migration of client portfolios to TS2 platform, ensuring seamless transitions.
- Executed strategic projects to enhance TS2 platform, addressing client needs and regulatory requirements.
- Documented modifications made to TS2 platform with thorough attention to detail.
- Analyzed client-submitted issues and collaborated with programmers to implement solutions.
- Assisted in testing fixes to verify issue resolution.
Education
Dental Assisting Certificate - Dental Assisting
Southeastern Dental Assisting Academy
Phenix City, AL11.2020
Bachelor of Business Administration - Computer Information System
Columbus State University
Columbus, GA06.1998
Skills
- System implementation and analysis
- Quality assurance and issue resolution
- Proofreading and editing documentation
- Financial reporting accuracy
Timeline
Proofreader
Warren Averett, LLC
07.2022 - Current
Receptionist
Warren Averett, LLC
12.2021 - 07.2022
Dental Assistant
Columbus Aesthetic & Family Dentistry
04.2021 - 08.2021
Hygiene Assistant
Christa Spann, DMD
12.2020 - 04.2021
Business Consultant
TSYS
06.1998 - 05.2020
Dental Assisting Certificate - Dental Assisting
Southeastern Dental Assisting Academy
Bachelor of Business Administration - Computer Information System
Columbus State University
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