Heather Thompson
Burleson,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
K&L Clutch
02.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, and addressing concerns effectively.
- Ensured accurate record-keeping with diligent data entry and filing systems for invoicing and company information.
- Updated spreadsheets and databases to track and analyze sales data.
Front Desk Receptionist
Dr. Donna Duran
05.2019 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Education
Associate of Applied Science - Business
Tarrant County College District
ArlingtonHigh School Diploma -
Mansfield High School
Mansfield, TXSkills
- Customer Service
- Data Entry and Organization
- Computer Skills
- Filing
- Spreadsheets
- Multi-Line Phone Systems
- Expense Reporting
- Dedicated Team Player
- Appointment Scheduling
- Verbal Communication
Timeline
Administrative Assistant
K&L Clutch
02.2024 - Current
Front Desk Receptionist
Dr. Donna Duran
05.2019 - 08.2023
Associate of Applied Science - Business
Tarrant County College District
High School Diploma -
Mansfield High School
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