Heather Thorne
D
Mesa,AZ
Summary
Service-oriented Paint Sales Associate offering 30+ years of customer service and assistance to customers with paint selections and mixing colors to match paint specifications. Friendly and courteous individual with in-depth knowledge of paint mixing machine and POS system operations, able to lift up to 50+ pounds. Retail sales professional versed in product placement and merchandising. With past house painting prep experience . To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Paint Department Sales Associate/Paint Associate/Order Puller
Home Depot
Mesa, AZ
03.2021 - 08.2022
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Operated POS system to total purchases and receive and process cash, credit and debit card payments.
- Utilized company website and vendor catalogs to locate special order items for customers.
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Maintained stock shelves by fronting, facing and straightening products throughout shift
- Answered customer questions about products and services, helped locate merchandise and promoted key items
- Built customer loyalty and retention by delivering excellent shopping experiences
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Listened to customer needs and desires to identify and recommend optimal products
Warehouse Picker/Factory Production Worker
Rigid Industries - Led Lighting
Gilbert, AZ
10.2021 - 06.2022
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Prepared orders by processing pulled materials from warehouse.
- Followed orders precisely for correct items, sizes and quantities.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Used hand-held devices and computers to record and monitor inventory levels.
- Carefully packaged finished products and prepared for shipment.
- Moved cardboard, plastic ties and other debris from unboxing to trash
- Pre-assembled containers to be easily selected by packing associates
- Followed orders precisely for correct items, sizes and quantities
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels
- Kept work areas neat, clean and free from debris
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies
- Transported merchandise pallets to move in warehouse
- Moved and lifted heavy loads of merchandise using pallet jacks equipment
- Reviewed order slips, picked products and staged merchandize to be shipped
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy
Bartender
Wonder Bar
Casa Grande, AZ
12.2020 - 03.2021
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Served high customer volumes during special events, nights and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Developed new signature cocktails to support bar marketing brand and increase profits
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Served high customer volumes during special events, nights and weekends
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Obtained cash bank and stocked service bar to prepare for operation
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Polished glassware, bussed tables and removed debris to keep customer areas clean
Bartender
VFW Post #7968
Apache Junction, AZ
03.2019 - 04.2020
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Served high customer volumes during special events, nights and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Developed new signature cocktails to support bar marketing brand and increase profits
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Served high customer volumes during special events, nights and weekends
- Set up glassware, liquor and other necessary supplies for special events
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Obtained cash bank and stocked service bar to prepare for operation
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Polished glassware, bussed tables and removed debris to keep customer areas clean
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Explained daily specials and beverage promotions to exceed daily sales goals
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors
Crew Boss
Snowbird R.V Wash
Mesa, United States
10.2016 - 12.2018
- Compiled and maintained log books, run reports and training records.
- Trained and developed personnel to meet crew demands.
- Inspected apparatus, equipment, grounds and stations for proper order and condition.
- Preserved order and discipline among subordinates and gave assignments and instructions.
- Coordinated work schedules, time off, leave of absence and other attendance issues for crew members.
- Conducted performance appraisals of crew members.
- Trained and developed personnel to meet crew demands
- Drove productivity of each worker through communication and counseling
- Conducted performance appraisals of crew members
- Made daily inspections of facilities and equipment
- Preserved order and discipline among subordinates and gave assignments and instructions
Bartender
Cowboys Up
Apache Junction, AZ
02.2016 - 03.2017
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Served high customer volumes during special events, nights and weekends.
- Built relationships with vendors to manage orders and negotiate costs.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Developed new signature cocktails to support bar marketing brand and increase profits
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Served high customer volumes during special events, nights and weekends
- Explained daily specials and beverage promotions to exceed daily sales goals
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Obtained cash bank and stocked service bar to prepare for operation
- Built relationships with vendors to manage orders and negotiate costs
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Polished glassware, bussed tables and removed debris to keep customer areas clean
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders
Bartender
Rockin Ronnies
Mesa, AZ
02.2015 - 03.2016
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Developed new signature cocktails to support bar marketing brand and increase profits
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Set up glassware, liquor and other necessary supplies for special events
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Obtained cash bank and stocked service bar to prepare for operation
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders
Bartender
What The Hell Bar & Grill
Mesa, AZ
11.2014 - 02.2015
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Served high customer volumes during special events, nights and weekends
- Explained daily specials and beverage promotions to exceed daily sales goals
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Obtained cash bank and stocked service bar to prepare for operation
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Polished glassware, bussed tables and removed debris to keep customer areas clean
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Followed alcohol awareness procedures for preventing excessive guest intoxication
Bartender
Queen Creek Cafe & Sports Lounge
San Tan Valley, AZ
09.2014 - 11.2014
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Served high customer volumes during special events, nights and weekends
- Explained daily specials and beverage promotions to exceed daily sales goals
- Obtained cash bank and stocked service bar to prepare for operation
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Polished glassware, bussed tables and removed debris to keep customer areas clean
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Adhered to state laws regarding alcoholic beverage services and customer regulations
Bartender
Foxfire Lounge
Las Vegas, NV
02.2006 - 10.2008
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Served high customer volumes during special events, nights and weekends.
- Built relationships with vendors to manage orders and negotiate costs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Developed new signature cocktails to support bar marketing brand and increase profits
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Served high customer volumes during special events, nights and weekends
- Set up glassware, liquor and other necessary supplies for special events
- Obtained cash bank and stocked service bar to prepare for operation
- Built relationships with vendors to manage orders and negotiate costs
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Polished glassware, bussed tables and removed debris to keep customer areas clean
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders
Education
No Degree - All
Eldorado High School
Las Vegas, NV 05.2001 -
No Degree - Masonry
Job Corps Vocational School
Reno, NV 05.2001 -
Skills
Cash register operation
Timeline
Warehouse Picker/Factory Production Worker
Rigid Industries - Led Lighting
10.2021 - 06.2022
Paint Department Sales Associate/Paint Associate/Order Puller
Home Depot
03.2021 - 08.2022
Bartender
Wonder Bar
12.2020 - 03.2021
Bartender
VFW Post #7968
03.2019 - 04.2020
Crew Boss
Snowbird R.V Wash
10.2016 - 12.2018
Bartender
Cowboys Up
02.2016 - 03.2017
Bartender
Rockin Ronnies
02.2015 - 03.2016
Bartender
What The Hell Bar & Grill
11.2014 - 02.2015
Bartender
Queen Creek Cafe & Sports Lounge
09.2014 - 11.2014
Bartender
Foxfire Lounge
02.2006 - 10.2008
No Degree - All
Eldorado High School
05.2001 -
No Degree - Masonry
Job Corps Vocational School
05.2001 -
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