Heather Turrey
Santee,CA
Summary
Dynamic Records Technician II at CANDA Solutions with a proven track record in investigative reporting and compliance standards. Skilled in record retrieval and effective communication, I achieved a 92% success rate in background investigations, ensuring timely and accurate submissions while maintaining an active Top Secret clearance.
Overview
17
17
years of professional experience
Work History
Records Technician II
CANDA Solutions
Columbia, MD
01.2024 - 09.2025
- Conducted thorough record searches with law enforcement agencies, courthouses, and educational institutions.
- Retrieved records and prepared reports in compliance with Federal and DCSA standards.
- Currently, I maintain an active Top Secret clearance to handle sensitive information.
- Executed online database searches to gather various records efficiently.
- Created concise and comprehensive investigative reports to support decision-making.
- Ensured high quality and timeliness in all report submissions.
- Served as centralized point of contact for law leads, enhancing communication.
Field Investigator I
Paragon Investigations
Lancaster, CA
09.2018 - 12.2023
- Completed over 60 background investigations monthly for individuals pursuing Federal security clearances.
- Conducted thorough on-site interviews with subjects, employers, and character references to fulfill investigation requirements.
- Transmitted detailed investigative reports via government computer system, ensuring compliance with DOD and DHS regulations.
- Protected sensitive documents and personally identifiable information by adhering to security protocols.
- Achieved 92% success rate in meeting assigned completion dates for background investigations.
- Managed multiple contracts including DCSA, DHS, RB, and Excalibur effectively.
- Maintained active Top Secret Security Clearance to handle classified information.
Licensed Driving Instructor
High Desert Driving School
Lancaster, CA
09.2017 - 06.2019
- Delivered hands-on training for new drivers, enhancing practical driving skills.
- Scheduled driving appointments to ensure efficient use of time.
- Prepared students for state driver’s license exams through targeted instruction.
- Provided constructive feedback on student performance, highlighting strengths and areas for improvement.
- Conducted daily vehicle maintenance to ensure safety and reliability.
Crime Analyst Volunteer
Los Angeles County Sheriff’s Department
Palmdale, CA
11.2014 - 05.2018
- Maintained organized records for all information relevant to criminal investigations.
- Facilitated collaboration with local law enforcement to address over 100 active warrants.
- Utilized GIS systems to create maps identifying crime clusters and hot spots.
- Developed various internal and external crime bulletins to enhance communication.
- Gathered information using multiple departmental resources for comprehensive analysis.
- Created and organized files and sweep packages to streamline operations.
- Collaborated with law enforcement officers in case planning for sweeps and projects.
- Provided training for new station analysts to ensure operational efficiency.
Visual Security Officer (VSO)
Macy’s
Palmdale, CA
11.2016 - 05.2017
- Ensured visual security on the floor to deter theft and misconduct.
- Reported suspicious activity to loss prevention detective for investigation.
- Provided backup support during detainments to ensure safety.
- Assisted witnesses as necessary to facilitate incident reporting.
- Maintained a safe business environment through vigilant monitoring.
Crime Analyst Intern
Los Angeles County Sheriff’s Department
Lancaster, CA
05.2012 - 11.2014
- Maintained organized records of all materials related to criminal investigations.
- Compiled and analyzed data on Grand Theft Autos (GTAs) to identify trends.
- Utilized GIS system to create maps illustrating crime clusters and hot spots.
- Collaborated with local law enforcement agencies to execute over 100 active warrants.
- Developed various crime bulletins for internal and external distribution.
- Gathered information through multiple departmental resources for comprehensive analysis.
- Worked alongside law enforcement officers in case planning for operations and projects.
- Cultivated positive relationships with law enforcement personnel and community members.
Licensed Driving Instructor
High Desert Driving School
Lancaster, CA
05.2008 - 03.2011
- Delivered hands-on behind-the-wheel training to new drivers.
- Scheduled driving appointments to maximize instructional time.
- Prepared students for state driver’s license examinations.
- Assessed student performance, highlighting strengths and areas for improvement.
- Conducted daily maintenance on vehicles to ensure safety and reliability.
Education
Certificate - DOJ Certified, Crime and Intel Analysis
California State University Fullerton
Fullerton, CA01.2012
Bachelor of Science - Criminal Justice
ITT Technical Institute
Sylmar, CA01.2011
Associate of Science - Criminal Justice
ITT Technical Institute
Sylmar, CA01.2010
Skills
- Record retrieval
- Report preparation
- Investigative reporting
- Compliance standards
- Background investigations
- Effective communication
- Attention to detail
- Time management
- Team collaboration
- Record retention
- Information retrieval
- Organizational skills
- Records management
Timeline
Records Technician II
CANDA Solutions
01.2024 - 09.2025
Field Investigator I
Paragon Investigations
09.2018 - 12.2023
Licensed Driving Instructor
High Desert Driving School
09.2017 - 06.2019
Visual Security Officer (VSO)
Macy’s
11.2016 - 05.2017
Crime Analyst Volunteer
Los Angeles County Sheriff’s Department
11.2014 - 05.2018
Crime Analyst Intern
Los Angeles County Sheriff’s Department
05.2012 - 11.2014
Licensed Driving Instructor
High Desert Driving School
05.2008 - 03.2011
Certificate - DOJ Certified, Crime and Intel Analysis
California State University Fullerton
Bachelor of Science - Criminal Justice
ITT Technical Institute
Associate of Science - Criminal Justice
ITT Technical Institute
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