Open To Work
Sanche Faust
Baltimore,MD
Work Preference
Summary
Customer Service Professional skilled in managing high volumes of inbound calls while fostering positive customer relationships. Delivered effective support through CRM systems and demonstrated strong active listening and multitasking capabilities. Receptionist experienced in front desk operations, guest interactions, and efficient problem-solving, contributing to overall company growth.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Medical Records Specialist
Iron mountain
Baltimore, Md
08.2006 - 08.2013
Provided phone support by responding to calls, addressing concerns, and retrieving requested medical records for timely access.
- Managed medical records to ensure compliance with industry regulations and standards, maintaining integrity and confidentiality.
- Organized patient files to facilitate easy retrieval and maintain accurate record-keeping for improved operational efficiency.
Primary care associates
Medical records receptionist
Baltimore, MD
03.2005 - 08.2006
- Managed patient records and ensured accurate data entry in medical systems.
- Assisted healthcare professionals with patient inquiries and appointment scheduling.
- Safeguarded sensitive medical information by following strict privacy protocols. of sensitive medical information consistently.
Education
Phlebotomy
Restorative Rescue
04.2023 - 06.2023
Skills
- Customer service
- Patient liaison
- Healthcare administration
- Data entry
- Record retrieval
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Team collaboration
Certification
- Certification in phlebotomy
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Phlebotomy
Restorative Rescue
04.2023 - 06.2023
Medical Records Specialist
Iron mountain
08.2006 - 08.2013
Primary care associates
Medical records receptionist
03.2005 - 08.2006