Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Heather VanLuchene

Compassus Hospice
Fife Lake,MI
1
Certification
4
years of professional experience

Motivated and dependable professional with experience in healthcare, admissions, customer service, and resident advocacy. Recognized for strong organizational skills, attention to detail, and the ability to build positive relationships with patients, families, coworkers, and the public. Thrives in fast-paced environments, manages multiple priorities effectively, and is committed to providing friendly, compassionate, and professional service.

Work History

Home Health Aide

7 Months
Compassus Hospice | 10.2025 - 05.2026
  • Visited patients in homes, assisted living, and skilled nursing facilities.
  • Assisted with activities of daily living while maintaining dignity and independence.
  • Monitored and reported condition changes.
  • Collaborated with nurses and healthcare professionals.
  • Maintained documentation and infection-control standards.
  • Communicated with patients, families, and staff.
  • Provided compassionate emotional support.
  • Managed daily visit schedules and changing priorities.

Certified Nursing Assistant / Admissions Coordinator / Resident Advocate

3 Years 1 Month
MediLodge of Gaylord | 09.2022 - 10.2025
  • Delivered compassionate care to enhance resident well-being.
  • Assisted with ADLs.
  • Coordinated admissions process and managed paperwork to ensure smooth transitions for new residents.
  • Advocated for residents' needs and effectively communicated with families for improved support.
  • Maintained confidential records.
  • Worked with interdisciplinary teams.
  • Communicated professionally.
  • Handled multiple responsibilities and unexpected situations.

Education

GED

Gaylord High School | 03.2010

Skills

Scheduling
Customer service
Patient communication
Family communication
Resident advocacy
Data entry
Record keeping
Confidentiality
Admissions coordination
Form completion

Certification

  • Certified Nursing Assistant (CNA)
  • CPR/First Aid (if current)

Timeline

Home Health Aide

Compassus Hospice
10.2025 - 05.2026Read More

Certified Nursing Assistant / Admissions Coordinator / Resident Advocate

MediLodge of Gaylord
09.2022 - 10.2025Read More

Gaylord High School

GED
Read More
Heather VanLuchene