Heather Villa-Torres
Ceasers Entertainment
Columbia,MO
2
Languages
5
years of professional experience
Alongside my studies, I’ve built a solid background in food service, where I learned to stay flexible, adapt quickly, and connect well with coworkers and customers alike. I’m excited to keep growing, explore new industries, and learn from every opportunity that comes my way. I’m a former member of Politically Active!, where I’ve helped manage events with over 300 attendees, interviewed members of the House of Representatives, and supported city council initiatives. This role strengthened my communication, organization, and project management skills.
Work History
Bartender/ Beverage Server
3 Months- Mixed classic and “drink of the month” cocktails while maintaining consistent recipe and presentation standards.
- Verified guest age and monitored alcohol consumption to support Missouri Gaming compliance.
- Processed cash and card transactions accurately using point-of-sale systems and managed my own personal cash bank on the casino floor. .
- Maintained clean bar stations, glassware, and service areas throughout high-volume shifts.
- I would simultaneously take multiple orders from different people on the casino floor and return drinks and change accordingly.
Bartender/ Server
5 Years 3 Months- Serve as a versatile team member, filling various front-of-house and back-of-house roles as needed, such as host, busser, takeout coordinator, expo, and food runner.
- Assist in training new staff on service protocols.
- Perform opening and closing duties, such as preparing garnish, restocking supplies, and cleaning sections.
- Educated on major food allergies to ensure guest safety.
- Skilled in various popular POS platforms, currently employing Toast.
Barista Shift Supervisor
5 Months- Created hand-crafted beverages based on customer preferences.
- Managed inventory levels and assisted in restocking supplies as needed.
- Maintained records of daily transactions and prepared reports for management review.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
Education
Bachelor of Arts - Philosophy
- Minor in: Political Studies
- 3.4 GPA
Associate of Arts - General Studies
Skills
Proficient in Microsoft 365
Video editing with Adobe Premiere Pro and After Effects
Invoice and billing management
Inventory management
Food handler certification
Alcohol server certification
Leadership and sales expertise
POS system experience
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Education
true,other
Timeline
Bartender/ Beverage Server
Ceasers Entertainment
07.2026 - CurrentRead More
Barista Shift Supervisor
Table Rock Coffee Roasters
01.2023 - 06.2023Read More
Bartender/ Server
Gettin’ Basted
05.2021 - 08.2026Read More
Ozark Technical Community College
Associate of Arts from General Studies
Read More
University of Missouri
Bachelor of Arts from Philosophy
Read More