Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Saey

Lake Saint Louis,MO

Summary

Motivated Communication student with a minor in Sociology, offering a strong foundation in interpersonal communication, critical thinking, and audience-centered messaging. Experienced in fast-paced, customer-facing roles such as serving/bartending and retail environments, demonstrating the ability to communicate effectively with diverse individuals, manage multiple responsibilities, and adapt quickly in dynamic environments. Academic background emphasizes rhetorical analysis, ethical communication, and understanding social dynamics, allowing for thoughtful and effective engagement in both professional and interpersonal settings.Eager to apply communication skills, work ethic, and collaborative mindset to contribute to a team-oriented and people-focused workplace.

Overview

3
3
years of professional experience

Work History

Server/Bartender Shift Manager

Wings Etc.
Jackson, MO
11.2024 - Current
  • Delivered exceptional customer service in high-volume settings, enhancing customer satisfaction.
  • Addressed customer complaints with professionalism and effective communication, resulting in improved guest retention.
  • Multitasked effectively in fast-paced environments, ensuring smooth operations during peak hours.

Communications Coordinator (Intern)

Seraphina Wellness
Cape Girardeau, Missouri
05.2025 - 08.2025
  • Edited and proofread written material to enhance accuracy and clarity of messages.
  • Developed accurate, consistent communication materials with strong attention to detail.
  • Created strategic communication and audience-focused messaging for professional platforms.

Bookseller

Barnes and Noble
Saint Peters, Pennsylvania
11.2022 - 01.2025
  • Delivered exceptional customer service by promptly addressing inquiries and concerns, enhancing customer experience.
  • Greeted customers and assisted in locating requested items, contributing to improved customer satisfaction and retention.
  • Trained new staff on store policies and operational procedures, ensuring consistent service delivery.

Education

Bachelor of Arts - Communication with a minor in Sociology

Southeast Missouri State University
Cape Girardeau, MO
05-2026

Veritas Christian Academy
O'Fallon, MO
05-2022

Skills

  • Customer service
  • Effective verbal and written communication
  • Team collaboration
  • Proficient in Microsoft 365
  • Critical thinking and problem solving
  • Adaptability and flexibility

Timeline

Communications Coordinator (Intern)

Seraphina Wellness
05.2025 - 08.2025

Server/Bartender Shift Manager

Wings Etc.
11.2024 - Current

Bookseller

Barnes and Noble
11.2022 - 01.2025

Bachelor of Arts - Communication with a minor in Sociology

Southeast Missouri State University

Veritas Christian Academy
Ella Saey