Heather Vissia
Oklahoma City,OK
Summary
Accomplished Legal and Medical Transcriptionist, adept at delivering high-quality transcripts with meticulous attention to detail. Proficient in legal and medical terminology and transcription software, I excel in client communication and turnaround time management, ensuring compliance and satisfaction in every project. My expertise includes AI-generated editing and adapting to diverse client needs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Legal Transcriptionist/Proofreader
Veritext
Seattle
02.2023 - Current
- Create and edited accurate legal transcripts of court proceedings, depositions, EUOs, and meetings following specific guidelines for formatting and utilizing knowledge of legal terminology, ensuring compliance with formatting guidelines
- Proofread and delivered high-quality transcripts on time, including expedited requests
- Adapted to changing client requirements, quickly learning and applying new transcription techniques
- Transcribed audio recordings accurately and with high detail
- Utilized specialized transcription software to maximize accuracy and efficiency
- Utilized subject-specific terminology and research to accurately transcribe complex topics
- Communication among team regarding any irregularities that arise
Medical Transcriptionist
Deborah's Touch
Phoenix
06.2015 - 01.2025
- Transcribed medical dictations into comprehensive reports for various specialties
- Applied medical terminology to accurately transcribe medical recordings
- Managed transcription team, delegating tasks to maintain productivity and client satisfaction
- Communicated effectively with clients to address concerns and ensure satisfaction
- Apply transcribed notes directly into provider's EMR system to maximize efficiency
- Worked with various providers including many ESL providers
- Specialties included orthopedics, radiology, oncology, family practice, plastic surgery, and gastroenterology
Tax Preparer
HR Block
Ponderay, Idaho
01.2008 - 04.2011
- Prepared individual tax returns with accuracy and attention to detail.
- Analyzed financial documents to identify potential deductions and credits.
- Assisted clients in understanding tax obligations and filing requirements.
- Maintained up-to-date knowledge of federal and state tax laws and regulations.
- Communicated effectively with clients to address questions and provide guidance.
- Filed electronically through approved software programs.
- Compiled data from clients to accurately complete tax forms.
- Identified potential deductions to minimize clients' tax liabilities.
Education
Certificate -
Medical Transcription A to Z
Phoenix05.2015
A.A. - Child Development
North Idaho College
Coeur d'Alene05.2005
Skills
- Client communication
- EMR systems proficiency
- Editing and proofreading
- Turnaround time management
- ESL transcription expertise
- Verbatim transcription
- 80 WPM
- Grammar and punctuation
- Medical terminology
- Attention to detail
- Transcription software proficiency
- Legal terminology
- Independent work
- Time management
- Client tax consultation
- Team collaboration
- Adaptability to change
- Income tax preparation
Certification
- AAERT Certified Electronic Transcriber
- January 2025 — January 2028
- CET-4202
Affiliations
- Animal Rescue Advocate
- HOA Board Vice President
- Girl Scout Leader
Timeline
Legal Transcriptionist/Proofreader
Veritext
02.2023 - Current
Medical Transcriptionist
Deborah's Touch
06.2015 - 01.2025
Tax Preparer
HR Block
01.2008 - 04.2011
Certificate -
Medical Transcription A to Z
A.A. - Child Development
North Idaho College