Heather Vitullo
Oak Brook,IL
Summary
Dedicated Logistics Manager contributing solutions to shipment coordination and high freight costs. Knowledgeable in freight rate negotiations, and preparing paperwork, and minimizing claims. Offers a successful career history comprising more than 18 years in logistics.
Overview
6
6
years of professional experience
Work History
Studio Attendant
Yoga By Degrees
02.2023 - Current
- Assist patrons with front desk duties, answering questions and accurately using reservation system.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
Logistics Manager
ID Additives
09.2019 - 02.2025
- Planned, coordinated and supervised over 20 shipments per week from production to end-user.
- Reduced freight costs between 20-40% by securing discounts direct from LTL and FTL carriers.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
- Entered all drop ship Sales Orders and send Purchase Orders to vendors ensuring our customer received materials in timely manner.
- Reduced freight claims substantially by overseeing packaging, labeling, and preparing paperwork correctly.
Education
Bachelor of Science - Logistics
Western Illinois University
Macomb, IL12.1992
Skills
- Extremely dependable
- Friendly
- Customer request handling
- Cash handling experience
- Reliability and punctuality
Timeline
Studio Attendant
Yoga By Degrees
02.2023 - Current
Logistics Manager
ID Additives
09.2019 - 02.2025
Bachelor of Science - Logistics
Western Illinois University
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