Summary

Overview

Work History

Education

Skills

Timeline

Heather Walters

Creve Coeur,IL

Summary

Dynamic Cashier Sales Manager at Walmart with a proven track record in cash management and exceptional customer service. Skilled in building client relationships and resolving disputes, enhancing customer satisfaction. Recognized for mentoring team members and maximizing performance, ensuring efficient operations and repeat business through a detail-oriented approach.

Overview

22

22

years of professional experience

Work History

Cashier Sales Manager

Walmart

03.2001 - 11.2022

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Built relationships with customers to encourage repeat business.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Cross-trained existing employees to maximize team agility and performance.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maximized performance by monitoring daily activities and mentoring team members.

Education

High School Diploma -

Pekin Community High School

Pekin, IL

01-1993

Skills

Client Support
Cash Management

Customer Service Expertise
Detail-Oriented Approach

Timeline

Cashier Sales Manager

Walmart

03.2001 - 11.2022

High School Diploma -

Pekin Community High School