Heather Walters
Walla Walla,WA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medical Assistant-Registered
Walla Walla Clinic
Walla Walla, WA
03.2017 - Current
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Maintained accurate patient records using electronic health record (EHR) systems for efficient documentation.
Cardiovascular Technologist
Walla Walla Clinic
Walla Walla, WA
03.2009 - 03.2017
- Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
- Enhanced patient care by performing diagnostic cardiovascular procedures and interpreting test results accurately.
- Maintained and adjusted cardiology and pulmonary equipment.
- Contributed to diagnosis of pulmonary disorders by evaluating patient pulmonary systems using spirometers and other respiratory testing equipment.
- Provided exceptional patient care, addressing concerns and answering questions before, during, and after procedures.
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
- Documented vascular data such as edema, oxygen saturation, and blood pressure to contribute to accurate diagnoses.
Education
Bachelor of Science - Healthcare Administration
East Texas A&M University
Commerce, TX09-2026
High School Diploma -
Weston-Mcewen High School
Athena, OR1998
Skills
- Compliance with HIPAA standards
- Patient-focused care
- EMR/EHR implementation expertise
- Medical record documentation
- Patient Assessments
- Training and education
- Healthcare regulations
- Patient safety
Certification
- RMA - Registered Medical Assistant
Timeline
Medical Assistant-Registered
Walla Walla Clinic
03.2017 - Current
Cardiovascular Technologist
Walla Walla Clinic
03.2009 - 03.2017
Bachelor of Science - Healthcare Administration
East Texas A&M University
High School Diploma -
Weston-Mcewen High School