Heather Weaver
Joplin,MO
Summary
Accomplished Assistant Manager with in-depth experience. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
19
19
years of professional experience
Work History
Driver Support Specialist
Specialty Foods Distribution Inc.
04.2023 - 12.2023
- Developed strong driver relationships through consistent communication and attentiveness.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
Small Business Owner
Dreamweaver Emporium
01.2018 - 02.2022
- Devised processes to boost long-term business success and increase profit levels.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Assistant Manager
Firefly Boutique & Gifts
06.2016 - 01.2018
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored security to protect employees, customers and property.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Accounts Payable Clerk
EagleOne Logistics
05.2005 - 05.2016
- Supported cash flow management initiatives by scheduling strategic payment batches according to priority levels.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Supported management by processing invoices and documents with consistent on-time delivery.
Education
No Degree - Criminal Justice
University of Arkansas-Fort Smith
Fort Smith, ARHigh School Diploma -
Van Buren High School
Van Buren, AR05.1995
Skills
- Merchandising
- Data Collection
- Word Processing
- Typing
- Office Experience
- Retail Management
- Communication Skills
- Customer Service
Timeline
Driver Support Specialist
Specialty Foods Distribution Inc.
04.2023 - 12.2023
Small Business Owner
Dreamweaver Emporium
01.2018 - 02.2022
Assistant Manager
Firefly Boutique & Gifts
06.2016 - 01.2018
Accounts Payable Clerk
EagleOne Logistics
05.2005 - 05.2016
No Degree - Criminal Justice
University of Arkansas-Fort Smith
High School Diploma -
Van Buren High School
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