Summary
Work History
Education
Skills
Websites
Timeline
Generic

Lori Bigos

Chattanooga,TN

Summary

Dedicated Client Service Associate with exceptional organizational skills and a proven ability to engage effectively with diverse customer bases. Recognized for enhancing client satisfaction through tailored support and problem-solving expertise. Seeking a role that values commitment and diligence in delivering outstanding service.

Work History

Driver Support Specialist

US XPRESS ENTERPRISES, INC
Chattanooga, TN
01.2023 - 05.2023
  • Compiled detailed insights into fuel consumption patterns and driver performance.
  • Ensured smooth communication between operations and dispatch on shipment statuses.
  • Scheduled routes for drivers based on delivery requirements and availability.
  • Communicated with team leaders to manage driver pay, bills, security, and home time.

Customer Service Representative

HomeServe USA - Contact Center
Chattanooga, TN
  • Utilized a computer system to track customer accounts and update order information.
  • Provided product recommendations based on customer needs.
  • Answered incoming calls from customers, providing prompt and accurate information.
  • Researched customer inquiries and provided solutions in a timely manner.

Business Development Specialist

Village Volkswagen of Chattanooga
Chattanooga, TN
  • Set up potential client contacts, cultivated relationships, and followed through on service needs.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Business Development Specialist

Marshal Mize Ford
Chattanooga, TN
  • Managed client accounts ensuring excellent service delivery throughout the lifecycle of each project.
  • Implemented promotional activities such as print advertising campaigns, email campaigns, direct mailings.
  • Created presentations for prospective clients that showcased company capabilities and expertise.
  • Provided assistance to prospective clients to encourage high level of customer service.

Education

Bachelor of Science - Business Administration And Entrepeneurship

Post University
Waterbury, CT

Skills

  • Punctual and reliable
  • Appointment scheduling
  • Problem-solving
  • Customer service
  • Attention to detail
  • Interpersonal skills
  • Data entry
  • Training experience
  • Typing 60 wpm
  • Team leadership

Websites

Timeline

Driver Support Specialist

US XPRESS ENTERPRISES, INC
01.2023 - 05.2023

Customer Service Representative

HomeServe USA - Contact Center

Business Development Specialist

Village Volkswagen of Chattanooga

Business Development Specialist

Marshal Mize Ford

Bachelor of Science - Business Administration And Entrepeneurship

Post University

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Lori Bigos