Heather Whitt
St. Joseph,MI
Summary
Personable and dedicated Customer Service Representative with extensive experience in the restaurant industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
25
25
years of professional experience
Work History
Customer Service Representative
Whirlpool
Benton Harbor, MI
01.2018 - 01.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
Server/Hostess/ Prep Cook
Tosi's, Inc.
Stevensville, MI
05.2016 - 12.2017
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Port 412
St. Joseph, MI
09.2008 - 12.2012
- Provided excellent customer service to ensure satisfaction.
Server
The Mansion Grille
St. Joseph, MI
07.2003 - 09.2008
- Responded efficiently to guest inquiries and complaints in a professional manner.
Hostess/Server
JD Hoyt's Steak and Chop House
Minneapolis, MN
11.1998 - 06.2003
- Provided excellent customer service by addressing customer needs promptly.
- Demonstrated strong interpersonal skills when interacting with customers.
Education
Associate of Science - Health Science
University of Minnesota
Minneapolis, MN06-1992
High School Diploma -
River Valley High School
Three Oaks, MI06-1988
Timeline
Customer Service Representative
Whirlpool
01.2018 - 01.2024
Server/Hostess/ Prep Cook
Tosi's, Inc.
05.2016 - 12.2017
Server
Port 412
09.2008 - 12.2012
Server
The Mansion Grille
07.2003 - 09.2008
Hostess/Server
JD Hoyt's Steak and Chop House
11.1998 - 06.2003
Associate of Science - Health Science
University of Minnesota
High School Diploma -
River Valley High School
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