Heather Williams
South Haven,KS
Summary
Talent acquisition professional prepared for pivotal role in optimizing recruitment processes. Skilled in sourcing and assessing top talent, ensuring effective onboarding, and fostering team collaboration to drive organizational success. Known for adaptability and reliability, with strong focus on achieving results and supporting dynamic hiring needs. Proficient in using applicant tracking systems, conducting interviews, and building strong candidate relationships.
Overview
24
24
years of professional experience
Work History
Talent Acquisition Coordinator
Mattermost, Inc.
05.2025 - Current
- Manage full-cycle recruitment in Greenhouse, including job postings, requisition management, candidate screening, interview coordination, offer processing, and hiring workflow completion.
- Partner with hiring managers and executive leadership to define role requirements, align on candidate profiles, and streamline hiring decisions.
- Source high-quality technical talent using targeted sourcing strategies, building strong candidate pipelines for engineering and corporate roles.
- Coordinate multi-stage interviews across global time zones, ensuring an exceptional candidate experience.
- Maintain ATS data integrity and generate reporting insights to support hiring strategy.
- Administer onboarding workflows in Rippling, including documentation collection and system provisioning steps.
- Initiate and monitor background checks via Checkr, ensuring compliance and timely clearance.
- Facilitate domestic and international hiring processes through Deel, including contract generation and compliance documentation.
Unit Chief
Federal Bureau of Investigation – Headquarters, Washington, D.C.
Washington, D.C.
08.2021 - 11.2024
- Oversaw development and guidance of a newly created unit of 14 professionals, ensuring alignment with operational staffing objectives.
- Designed and implemented standard operating procedures for 15 key functions, facilitating increased efficiency and scalability across operations.
- Developed and implemented comprehensive strategies that successfully raised annual budget from under $100k to over $600k through effective executive justification.
- Implemented effective strategies to decrease case backlog by 85% in eight months, enhancing operational efficiency.
- Delivered executive briefings to inform strategic decisions and directed workforce planning and performance management initiatives to enhance organizational effectiveness.
Executive Management Administrative Officer
Federal Bureau of Investigation – Headquarters, Washington, D.C.
Washington, D.C.
05.2017 - 08.2021
- Led executive briefings, providing strategic, budget, resource and operational insight.
- Managed HR, budgeting, procurement, property, IT, and investigative support services for field operations.
- Oversaw budget formulation, financial reporting, and compliance with federal regulations.
- Led management improvement initiatives to enhance operational effectiveness.
Supervisory Investigative Specialist/Coordinator
Federal Bureau of Investigation – Headquarters, Washington, D.C.
Washington, D.C.
08.2014 - 05.2016
Supervisory Investigative Specialist/Team Leader
Federal Bureau of Investigation – Headquarters, Washington, D.C.
Washington, D.C.
04.2007 - 08.2014
Investigative Specialist
Federal Bureau of Investigation – Headquarters, Washington, D.C.
Washington, D.C.
10.2001 - 04.2007
Education
Bachelor of Science - Psychology
University of Delaware
Newark, DE05.2000
Skills
- Onboarding coordination
- Screening candidates
- Candidate sourcing
- Background checks
- Interview scheduling
- Global recruitment
- Candidate pipeline management
- Vacancy posting
Timeline
Talent Acquisition Coordinator
Mattermost, Inc.
05.2025 - Current
Unit Chief
Federal Bureau of Investigation – Headquarters, Washington, D.C.
08.2021 - 11.2024
Executive Management Administrative Officer
Federal Bureau of Investigation – Headquarters, Washington, D.C.
05.2017 - 08.2021
Supervisory Investigative Specialist/Coordinator
Federal Bureau of Investigation – Headquarters, Washington, D.C.
08.2014 - 05.2016
Supervisory Investigative Specialist/Team Leader
Federal Bureau of Investigation – Headquarters, Washington, D.C.
04.2007 - 08.2014
Investigative Specialist
Federal Bureau of Investigation – Headquarters, Washington, D.C.
10.2001 - 04.2007
Bachelor of Science - Psychology
University of Delaware