Heather Wipfli
Wisconsin Rapids,WI
Overview
19
19
years of professional experience
Work History
Clinic Supervisor
Aspirus Doctors Clinic
Wisconsin Rapids, WI
02.2023 - Current
- Overseeing daily clinic operations.
- Scheduling staff shifts and managing workloads.
- Ensuring compliance with healthcare regulations and policies.
- Supervising clinic staff.
- Conducting performance evaluations and providing feedback.
- Addressing staff concerns and resolving conflicts.
- Handling patient complaints and resolving issues.
- Monitoring medical supplies and equipment.
- Coordinating services with outside vendors.
Registered Nurse, Surgical Services, Charge
Aspirus Riverview Hospital
Wisconsin Rapids, WI
08.2007 - 02.2023
- Accessed patient medical history, current medications and pre-procedure instructions to confirm adherence and respond to questions.
- Informed patients, family members and caregivers of physician instructions for post-operative at-home care.
- Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Preceptor to new staff nurses to provide education on hospital policies and procedures, patient care skills, medical procedures and techniques and patient assessments and interventions.
- Assisted patients with healing and recovery after surgery.
- Improved patient outcomes and quality of care by determining and suggesting changes to processes.
- Precepted and mentored new staff.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
Registered Nurse, Medical-Surgical Unit
Riverview Hospital
Wisconsin Rapids, WI
12.2005 - 08.2007
- Participated in bedside reporting and handoff at change of shift and for patient transfers.
- Administered medications and treatments as directed and as appropriate for patient's medical care in collaboration with multi-disciplinary team.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Monitored and managed various treatment and care interventions.
- Updated physicians on patient test results and assisted in developing care plans.
- Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
- Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
- Worked with management to identify and implement initiatives to increase nursing staff retention, morale and satisfaction.
Education
Associate of Science - Nursing
Midstate Technical College
Wisconsin Rapids, WI12.2005
Skills
- BLS/ACLS certification
Timeline
Clinic Supervisor
Aspirus Doctors Clinic
02.2023 - Current
Registered Nurse, Surgical Services, Charge
Aspirus Riverview Hospital
08.2007 - 02.2023
Registered Nurse, Medical-Surgical Unit
Riverview Hospital
12.2005 - 08.2007
Associate of Science - Nursing
Midstate Technical College