Summary
Overview
Work History
Education
Skills
Timeline
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Heather Witmer

Martinsburg,WV

Summary

Proactive Business Analyst with 2+ years of experience interpreting and analyzing data in order to drive successful business solutions. Excellent understanding of business operations and analytics tools for effective analyses of data. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams within any project.

Overview

16
16
years of professional experience

Work History

Business Analyst

Government CIO LLC
Martinsburg, WV
12.2021 - Current
  • Capacity Management Team Subject Matter Expert
  • Responsible for supporting, maintaining, and managing the Department of Veteran Affairs Enterprise, Wide Area Network (WAN) through capacity management and planning, circuit provisioning requests, invoice reviews, and mobility services.
  • Responsible for maintaining and managing the Enterprise WAN (2500+ sites) by analyzing and reporting on circuit utilization to forecast/project WAN growth for the enterprise.
  • Contribute to the planning, tracking and analysis of multiple projects through reporting detailed information, analyzing data in support of project cost/schedule status and following established procedures while contributing to the completion of circuit provisioning requests.

Dental Assistant

Healthy Smiles
Martinsburg, WV
10.2018 - 11.2021
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Sterilized dental equipment using automatic washers to prevent cross contamination.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.

Pharmacy Manager

Target
Hagerstown, MD
11.2007 - 10.2018
  • Trained pharmacy interns and newly hired technicians.
  • Ordered, received and maintained adequate levels of pharmaceuticals while monitoring expiration dates to prevent waste.
  • Conducted quarterly reviews of employees' performance against established goals.

Education

High School Diploma -

Hedgesville High School
Hedgesville, WV
05-2007

Skills

  • Strong Work Ethic
  • Highly Motivated
  • Strategic Analysis
  • Excellent Communications skills
  • Collaboration
  • Customer Service
  • Experienced with:

- Microsoft Office

- Sharepoint

- Teams

- Outlook

- PowerBI

Timeline

Business Analyst

Government CIO LLC
12.2021 - Current

Dental Assistant

Healthy Smiles
10.2018 - 11.2021

Pharmacy Manager

Target
11.2007 - 10.2018

High School Diploma -

Hedgesville High School

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Heather Witmer