Heather Wolford
Grundy,VA
Summary
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Family dollar dollar tree
Oakwood, Virginia
09.2024 - Current
- Managing money
- Making sure the store is opened on time and closed correctly
- Running and managing the shift
- Delegating tasks that were given on the task sheet and making sure there done
- Keeping the product stocked so customers can purchase it
Home Care Aide
Ombi homecare services
Grundy, Virginia
04.2022 - 09.2024
- Taking care of my client
- Helping him to the restroom, bath, and staying cleaned
- Cooking him breakfast and lunch
- Keeping his area clean
- Taking him to appointments
- Going to the store to do his shopping
- Helping him walk around outside and being there supervising him
Shift Manager
McDonald’s
Abingdon, Virginia
07.2021 - 04.2022
- Managing money
- Giving directions on which employees was going to work where
- Responsibilities of opening and closing the store and making sure everything was turned on and off properly
- Customer Service in a timely manner
- Truck orders
Shift Manager
McDonald’s
Tazewell, Virginia
07.2018 - 07.2021
- Managing money
- Giving directions on which employees was going to work where
- Responsibilities of opening and closing the store and making sure everything was turned on and off properly
- Customer Service in a timely manner
- Truck orders
Shift Manager
McDonald's
Richlands, Virginia
09.2015 - 07.2018
- Managing money
- Giving directions on which employees was going to work where
- Responsibilities of opening and closing the store and making sure everything was turned on and off properly
- Customer Service in a timely manner
- Truck orders
Cashier
McDonald's
Vansant , Virginia
03.2012 - 09.2015
- Managing money
- Customer service
- Stocking
Education
High School Diploma -
Grundy High School
Grundy, VA05-2015
Skills
- Stock management
- Vendor management
- Verbal and written communication
- Regulatory compliance
Timeline
Assistant Store Manager
Family dollar dollar tree
09.2024 - Current
Home Care Aide
Ombi homecare services
04.2022 - 09.2024
Shift Manager
McDonald’s
07.2021 - 04.2022
Shift Manager
McDonald’s
07.2018 - 07.2021
Shift Manager
McDonald's
09.2015 - 07.2018
Cashier
McDonald's
03.2012 - 09.2015
High School Diploma -
Grundy High School