Summary
Overview
Work History
Education
Skills
Timeline
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Heather Wright

Moody

Summary

Dynamic Certified Pharmacy Technician with proven expertise at Nelms Pharmacy in processing insurance claims and administering vaccinations. Adept at problem-solving and maintaining organized records, I excel in delivering exceptional customer service while ensuring compliance with safety protocols. Committed to enhancing patient understanding of medication usage and optimizing pharmacy operations.

Overview

7
7
years of professional experience

Work History

Certified Pharmacy Technician

Nelms Pharmacy
Trussville
04.2018 - Current
  • Processed third-party insurance claims for reimbursement of pharmaceuticals.
  • Provided medication and other healthcare products to customers accurately and efficiently.
  • Monitored stock levels of medications in the pharmacy's inventory system.
  • Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
  • Performed administrative duties such as filing, data entry, answering phones.
  • Answered questions from customers regarding insurance coverage eligibility requirements.
  • Assisted patients in understanding their medication instructions and usage directions.
  • Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.

Education

Bachelor of Science - Respiratory Therapist

University of Alabama At Birmingham
Birmingham, AL
05-2009

Skills

  • Insurance claims processing
  • Data entry
  • Vaccination administration
  • Problem solving
  • Multitasking and organization
  • Time management
  • Record keeping
  • Insurance billing

Timeline

Certified Pharmacy Technician

Nelms Pharmacy
04.2018 - Current

Bachelor of Science - Respiratory Therapist

University of Alabama At Birmingham