Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Wyant

Boardman,United States

Summary

Dynamic professional with extensive experience as a Salon Owner at Couture Nail Designs, excelling in client relationship building and leadership. Proven ability to enhance customer satisfaction through effective communication and adaptability. Skilled in managing operations and training staff, ensuring a high-quality service environment. Committed to continuous improvement and industry excellence.

Overview

17
17
years of professional experience

Work History

Certified Tanning Consultant

Island Tropics
Boardman, OH
01.2024 - Current
  • Sanitized tanning beds and rooms to ensure cleanliness and safety.
  • Managed cash and credit card transactions using cash registers accurately.
  • Trained new employees on proper tanning bed operation techniques.
  • Greeted clients, guided them to facilities, and educated on usage.
  • Assisted clients with product selection and payment options for optimal service.
  • Resolved client inquiries and issues to maintain high customer satisfaction levels.

Salon Owner and Nail Technician

Couture Nail Designs LLC
06.2021 - Current
  • Currently own and operate Couture Nail Designs, providing high-quality nail services to clients.
  • Manage all aspects of the salon, including marketing, scheduling, client relations, and inventory management.
  • Create a welcoming and comfortable environment for clients, ensuring their satisfaction and repeat business.
  • Stay up-to-date with industry developments and attend workshops and trainings to enhance skills and offer the best services to clients.

Property Manager

Steel Valley Homes
Boardman, United States
03.2008 - 06.2019
  • Investigated and resolved tenant complaints in a timely and professional manner
  • Organized and supervised staff, contractors, and vendors to ensure that all work was completed in a safe and efficient manner
  • Managed a portfolio of residential and commercial properties, ensuring that all tenants were provided with a safe, secure, and comfortable living environment
  • Conducted regular inspections of all properties to identify and address maintenance issues promptly
  • Developed and managed relationships with tenants, vendors, and other stakeholders, leading to improved customer satisfaction

Education

State Board Licensed Cosmetologist -

Academy of Cosmetology Tech
11.1995

High School -

Boardman High School
Boardman, United States
05.1994

Skills

  • Adaptability
  • Computer Skills
  • Communication Skills
  • Ability to work under pressure
  • Leadership
  • Customer service
  • Professionalism
  • Business opening and closing procedures
  • Client relationship building

Timeline

Certified Tanning Consultant

Island Tropics
01.2024 - Current

Salon Owner and Nail Technician

Couture Nail Designs LLC
06.2021 - Current

Property Manager

Steel Valley Homes
03.2008 - 06.2019

State Board Licensed Cosmetologist -

Academy of Cosmetology Tech

High School -

Boardman High School

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Heather Wyant