Zoe Wynne
Ellicott City,MD
Summary
Communications major at Florida Atlantic University (Class of 2028) with practical experience in customer service, hospitality, and client-facing roles, recognized for exceptional interpersonal skills and professionalism in fostering welcoming, positive experiences in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Certified Tanning Consultant
South Beach Tanning Company
Coral Springs, FL
09.2025 - 12.2025
- Advised clients on tanning options based on skin type and preferences.
- Educated customers on the benefits of UV exposure, products, and services.
- Educated clients about safe tanning practices and aftercare routines.
- Provided exceptional customer service to enhance the overall client experience.
- Promoted special offers and services through effective communication with clients.
- Maintained cleanliness and organization of tanning equipment and salon area.
- Oversaw daily salon operations including staff coordination and inventory management. including opening and closing duties, cash handling.
Hostess
Konstantines Greek Taverna
Highland, MD
05.2025 - 08.2025
- Welcomed guests to create a friendly atmosphere. and seated guests in a professional and welcoming manner.
- Coordinated reservations and seating to enhance guest flow and satisfaction.
- Collaborated with servers and kitchen staff to ensure smooth service.
- Facilitated menu inquiries and special requests to ensure exceptional guest experiences.
- Maintained a polished and organized front-of-house environment.
- Handled phone inquiries and processed takeout orders to streamline service delivery.
Receptionist/Hair Salon Assistant
Salon Tusey
Clarksville, MD
05.2022 - 04.2024
- Managed client inquiries, scheduled appointments, and coordinated phone communications to enhance client experience.
- Engaged with clients to provide exceptional service and promote salon products, contributing to sales growth.
- Processed payments and handled transactions accurately at the front desk.
- Assisted stylists in hair-washing, color mixing, and toning to ensure high-quality service delivery.
- Ensured availability of hair products by maintaining accurate inventory records. and organized hair products.
- Ensured a clean, safe, and well-organized salon environment.
Education
Bachelor of Communication Studies - Communications
Florida Atlantic University
Boca Raton, FL05.2028
High School -
Glenelg High School
Glenelg, MD05.2024
Skills
- Effective communication
- Leadership abilities
- Customer service excellence
- Time management skills
- Multitasking proficiency
- Problem-solving
- Adaptability and learning
- Team collaboration
- Cleaning and sanitizing
- Customer engagement
Accomplishments
Florida Atlantic University, Dean's List, 05/01/25
Volunteer And Community Engagement
- Howard County Animal Welfare Center, 1 year, fed animals, cleaned enclosures, and monitored sick animals, assisted potential adopters with questions and guidance.
- Greek Orthodox Church of Annunciation, 01/01/22, 10/31/23, Assisted with food preparation and setup for community events, donated and organized clothing and furniture drives, supported caretakers at senior centers through hands-on assistance.
Activities
- Best Buddies Club, 01/01/22, 05/31/24
- Cancer Kids Club, 01/01/22, 05/31/24
Timeline
Certified Tanning Consultant
South Beach Tanning Company
09.2025 - 12.2025
Hostess
Konstantines Greek Taverna
05.2025 - 08.2025
Receptionist/Hair Salon Assistant
Salon Tusey
05.2022 - 04.2024
Bachelor of Communication Studies - Communications
Florida Atlantic University
High School -
Glenelg High School