Summary
Overview
Work History
Education
Skills
Timeline
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Jenna Roberts

SPRINGFIELD,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Certified Tanning Consultant

Palm Beach Tan
03.2021 - Current
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Exceeded monthly tanning product and membership sale quotas.
  • Scheduled clients based on number of beds and booths with consideration of walk-in averages.
  • Educated clients on health and safety of tanning facilities and procedures.
  • Sold lotion and supplements to clients to increase salon profits
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Maintained clean and stocked front counter area.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Participated in team meetings and staff training sessions.

Restaurant Hostess

OCharleys Restaurant
01.2020 - 03.2021
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Checked in with servers to confirm preparedness before seating customers.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Education

No Degree - Nursing

Wright State University
Dayton, OH
05.2026

High School Diploma -

Northwestern High School
Springfield, OH
05.2022

Skills

  • Effective communication
  • Time management
  • Client consultation
  • Problem-solving abilities
  • Appointment scheduling
  • Customer service excellence
  • Team collaboration
  • Sales proficiency
  • Product recommendation

Timeline

Certified Tanning Consultant

Palm Beach Tan
03.2021 - Current

Restaurant Hostess

OCharleys Restaurant
01.2020 - 03.2021

No Degree - Nursing

Wright State University

High School Diploma -

Northwestern High School

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