HEATHER YUDELL
Alleyton,TX
Summary
Highly motivated and results-driven professional with extensive experience as a Driver Manager. Possess in-depth knowledge of transportation regulations, fleet management, and driver performance evaluations. Proven ability to optimize operations, improve driver productivity, and ensure compliance with safety standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to utilize my skills and expertise in a challenging role to contribute to the success of a reputable organization.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Driver Manager
Katy Independent School District
01.2021 - Current
- Streamlined driver scheduling and routing processes, resulting in a reduction in fuel costs and improved on-time delivery.
- Oversaw a team of 70+ drivers and attendants, providing ongoing coaching and feedback to improve performance, resulting in an increase in driver retention rate.
Payroll / Title Clerk
Katy Independent School District
01.2019 - 01.2021
- Successfully launched a new position, collaborating with team members to ensure a seamless process.
- Updated payroll by verifying all information for accuracy, inputting changes, and utilizing proper codes.
- Resolved payroll discrepancies by collecting and analyzing information, maintaining a high level of accuracy.
- Ensured confidentiality of payroll operations, building and maintaining employee confidence.
- Responded to inquiries and requests, providing information and addressing questions promptly.
- Input all batch orders into Munis for payment of coaches/paraprofessionals.
- Managed filing of relevant reports and documents as needed for documentation purposes.
Lead Bus Driver
Katy Independent School District
01.2014 - 01.2019
- Led and managed a team of drivers, ensuring strict compliance with all policies and procedures.
- Acted as the first point of contact for drivers, resolving queries and complaints courteously and efficiently.
- Corresponded with school administrators and parents to address issues, concerns, or questions regarding transportation services and student behavioral problems.
- Managed all necessary paperwork, computer processing, phone calls, and filing related to transportation operations.
- Assisted with dispatch duties as needed, maintaining smooth logistics and communication.
- Scheduled and conducted various training sessions for bus drivers, coaches, and new trainees, establishing clear objectives for lessons.
- Provided feedback through post-training briefings, recognizing positive skills and identifying opportunities for improvement.
- Played a key role in the screening, interviewing, and hiring process for all applicants, ensuring adherence to high standards.
- Observed and evaluated drivers, providing consultations to address any issues or problems effectively.
Bus Driver
Katy Independent School District
01.2008 - 01.2014
Education
High School Diploma -
Jersey Village High School
HoustonSkills
- Leadership
- Communication
- Team Management
- Microsoft Office 365
- SMART-Tag
- Versatrans Fleetvision
- Munis (Enterprise ERP)
- Kronos (UKG)
Certification
- TRAUMA INFORMED TRAINING 6 Hours CPE Texas Education Agency
- INTRODUCTION TO TRANSPORTATION Texas Association for Pupil Transportation
- LEADERSHIP: BECOMING A LEADER Texas Association for Pupil Transportation
Timeline
Driver Manager
Katy Independent School District
01.2021 - Current
Payroll / Title Clerk
Katy Independent School District
01.2019 - 01.2021
Lead Bus Driver
Katy Independent School District
01.2014 - 01.2019
Bus Driver
Katy Independent School District
01.2008 - 01.2014
High School Diploma -
Jersey Village High School