Travis McKay
Canton,TX
Summary
Effectively foster, nurture, and maintain strong customer relationships, consistently ensuring first-rate satisfaction. Proven ability to process a high volume of work without sacrificing quality, and continuously seek out new approaches to streamline and expedite daily processes. Considerable skills in establishing rapport with individuals from all walks of life. Proficiency in scheduling, managing, and maintaining large volumes of work. Authorized to work in the US for any employer. Professional logistics leader with strong expertise in fleet management, route optimization, and driver training. Proven track record in enhancing operational efficiency through effective team collaboration and adaptable leadership. Known for reliability, effective communication, and solution-oriented approach in fast-paced environments. Skilled in regulatory compliance, safety standards, and performance analysis. Driver Manager providing encouragement and direction to drivers related to transportation, dispatch and safety activities. Established cooperative and effective working relationships with team to facilitate efficient driving practices. Maintained current knowledge of program rules, regulations, requirements and routine records.
Overview
1
1
Certification
15
15
years of professional experience
Work History
DRIVER MANAGER
USXpress
Dallas, TX
09.2023 - Current
- I manage a fleet of 40+ drivers.
- I also ensure drivers make on time deliveries to our customer base by tracking and communicating with drivers.
- I help drivers maintain efficient routing and assist with any issues that may occur while at customer locations.
- I communicate any delays or issues with loads to our customer service teams.
- I find solutions to secure secondary options to make sure customers freight is delivered on time.
- I field calls from drivers throughout the day, helping them with any issues they may have.
- I report operational metrics to leadership to ensure efficient operations of my fleet.
- I report safety metrics to our safety leadership.
- I ensure drivers are safe, compliant, and efficient while operating commercial vehicles during day-to-day operations.
- I coach drivers that experience unsafe driving practices by utilizing our camera systems inside our trucks.
RECRUITER
Dart Transit
Lancaster, TX
11.2021 - 08.2023
- I worked as a full-time recruiter.
- I utilized the tools and information given to create leads and bring applicants on board with the company.
- I spoke with each applicant and described what we had to offer as an organization.
- I listened to what the applicant was needing and did my best to accommodate their needs.
- I processed the entire application from start to finish.
- I performed background checks, VOE's, assisted our safety team with acquiring information needed to ensure applicants meet company guidelines and safety requirements.
- I was the sole recruiter at my location.
- I did not require direct supervision.
- I have an extensive background in the transportation industry.
- I fully understand and had the knowledge and skills to successfully bring applicants on board.
DRIVER TEAM LEADER/ DRIVER MANAGER
SCHNEIDER NATIONAL
Green Bay, WI
08.2018 - 11.2021
- I started in a support role with a dedicated account.
- I was responsible for tracking loads to ensure loads are on time for our customer.
- Communicated with our customer any issues pertaining to their loads and assisted with all customer requests.
- I was then advanced into the role of a Driver Supervisor.
- I was responsible for leading a team of drivers in many aspects.
- Ensuring that my assigned drivers pay was current and resolved any pay issues they may have.
- I monitored and maintained all safety and training needs for them.
- I monitored their hours for service and made sure they were staying compliant with all company and FMCSA regulations.
- I monitored their truck maintenance and repairs.
- I also assisted with the other managers drivers when they were not available.
- I also managed daily operations for our customer.
- I set up and reported to the customer our available driver counts for each day.
- Assigned drivers to loads according to their HOS and availability.
- Then, assigned and verified each load with each driver daily.
- All while, communicating with the customer about any special needs they may need.
- My duties required me to work with many different computer programs and applications.
- I was given the responsibility to take over and manage my supervisor's role in their absence while maintaining my role as well.
- I monitored and responded to multiple Outlook mailboxes.
OPERATIONS MANAGER
PiperMcKinley Trucking
Van, TX
02.2016 - 08.2018
- We transported fracking sand, rig mats, heavy equipment.
- We utilized multiple pieces of equipment to ensure our customer was satisfied.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Piper McKinley was a transportation solution for oil well fracking.
PATROL DEPUTY SHERIFF
VanZandt County Sheriff's Office
VanZandt County, TX
07.2011 - 02.2016
- Enhanced community safety by conducting regular patrols and responding to emergency calls promptly.
- Assisted victims of crimes by providing resources for support services and ensuring their safety throughout the investigation process.
- Reduced crime rates by collaborating with fellow deputies and utilizing intelligence-led policing strategies.
- Provided testimony in court proceedings as needed, presenting clear and concise information on case details.
- Performed security checks on businesses and residences within assigned area to deter potential criminal activity.
- Assisted in the arrest of suspects through effective communication, coordination, and teamwork with other law enforcement officers.
- Conducted thorough investigations to gather evidence, identify suspects, and solve cases effectively.
- Handled various types of calls including domestic disputes, property crimes, disturbances involving weapons or narcotics.
- Collaborated with other agencies as needed for joint operations or sharing pertinent information related to criminal activity.
- Participated in ongoing training opportunities to stay current on law enforcement best practices, policies, and procedures.
- Demonstrated strong decision-making skills under pressure situations resulting in favorable outcomes.
- Supported traffic control efforts by enforcing traffic laws, issuing citations when necessary, and investigating accidents thoroughly.
- Delivered exceptional service when interacting with citizens from diverse backgrounds fostering positive relationships between the sheriff's office and community members.
- Increased public trust by engaging with community members during patrol shifts and addressing their concerns.
- Ensured accurate documentation of crime reports, witness statements, and evidence collected at scenes for successful case resolutions.
- Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Provided testimony in court proceedings.
- Checked vehicle equipment for proper functioning prior to use.
Education
Peace Officer License -
Texas Peace Officer
Kilgore, TXHigh school diploma or GED -
Canton High School
Canton, TXSkills
- Supervising experience
- Commercial driving
- Security
- Driving
- Computer Networking
- Freight Experience
- Maintenance
- Transportation Management
- Logistics
- Leadership
- Law Enforcement
- Delivery Driver Experience
- Customer service
- Tractor-trailer
- Dispatching
- Transportation management systems
- OSHA
- Microsoft Office
- Strong leadership qualities
- Fleet management expertise
- Safety procedures
- Vehicle maintenance
- Driver scheduling
- Conflict resolution techniques
- Safety compliance awareness
- Delivery scheduling
- Technology-savvy
- Materials tracking
- Budget management experience
- Route management
- Regulatory compliance
- Driver evaluation
- Driver training
- Performance monitoring capabilities
- Vehicle maintenance coordination
- Employee scheduling
- Strong leadership
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Critical thinking
- Adaptability and flexibility
- Decision-making
- Daily operations management
Certification
- Non-CDL Class C Driver's License, TX, 03/2034
- Commercial Driver's License (CDL), TX
Timeline
DRIVER MANAGER
USXpress
09.2023 - Current
RECRUITER
Dart Transit
11.2021 - 08.2023
DRIVER TEAM LEADER/ DRIVER MANAGER
SCHNEIDER NATIONAL
08.2018 - 11.2021
OPERATIONS MANAGER
PiperMcKinley Trucking
02.2016 - 08.2018
PATROL DEPUTY SHERIFF
VanZandt County Sheriff's Office
07.2011 - 02.2016
Peace Officer License -
Texas Peace Officer
High school diploma or GED -
Canton High School