Heather Zurita
Murfreesboro,TN
Overview
13
13
years of professional experience
Work History
Insurance Agent
National Alliance Agency
09.2025 - Current
- Life insurance sales
General Laborer
Randstad
01.2023 - 08.2025
- Material handler, manufacturing, processing
General Laborer
People Ready Temp Agency
Murfreesboro
11.2018 - 11.2023
- Proficiently contributed to event planning and organization, ensuring seamless execution and successful outcomes for various events, reflecting strong attention to detail and time management skills.
- Demonstrated versatility and expertise in general construction, undertaking diverse tasks such as framing, drywall installation, and carpentry, delivering high-quality workmanship to meet project specifications and deadlines.
- Exhibited exceptional painting skills, adeptly selecting appropriate materials and techniques to achieve flawless finishes, enhancing the aesthetics of projects and leaving a lasting positive impression.
- Mastered the art of finishing work, achieving precision in trim work, molding installation, and other intricate details, contributing to the overall finesse of construction and renovation projects.
- Skillfully executed demolition assignments, adhering to safety protocols and effectively clearing spaces for renovation or redevelopment purposes, displaying a keen understanding of structural integrity and risk management.
- Played a key role in groundskeeping duties, maintaining outdoor areas through landscaping, lawn care, and seasonal upkeep, creating inviting and well-maintained environments.
- Possess comprehensive knowledge and experience with a wide variety of power tools commonly used in general construction, ensuring efficient and safe operation during project execution.
Visual Presentation Manager and Operations Specialist
Ashley Home Store, Nashville
Nashville
12.2021 - 01.2023
- Spearheaded inventory and stock management, optimizing supply levels and reducing excess inventory, resulting in improved cost efficiency and streamlined operations.
- Drove exceptional visual merchandising by meticulously curating product placement, staging, and organization, creating eye-catching displays that significantly enhanced the store's appeal and customer experience.
- Proactively handled purchase order processing and management, ensuring timely and accurate ordering of merchandise to maintain optimal stock levels and meet customer demands promptly.
- Implemented comprehensive merchandise reporting for corporate, providing valuable insights and data-driven recommendations to inform strategic decision-making, ultimately boosting sales and revenue.
- Collaborated cross-functionally with sales and marketing teams, effectively aligning efforts to execute promotional events and sales campaigns, resulting in increased foot traffic and sales conversions.
- Pioneered the introduction of innovative visual presentation techniques and operations processes, staying ahead of industry trends and maintaining a competitive edge in the dynamic retail landscape.
- Cultivated a high-performing team, providing mentorship and training to associates, fostering a culture of excellence, and significantly improving overall operational efficiency and employee satisfaction.
Production Trainer
Steak ‘n Shake
Murfreesboro
08.2013 - 11.2018
- Recognized for exceptional motivation and dedication, earning multiple raises in recognition of outstanding performance and commitment to excellence.
- Received accolades from the corporate office during inspections, showcasing a consistent commitment to upholding company standards and delivering exceptional service.
- Demonstrated unwavering optimism and a positive attitude daily, setting the tone for the team and creating a welcoming atmosphere for both colleagues and customers.
- Meticulously organized and managed inventory, ensuring the availability of necessary materials and ingredients, thus facilitating smooth and efficient operations.
- Played a pivotal role in customer service, going above and beyond to exceed customer expectations and enhance their dining experience with personalized attention and a friendly demeanor.
- Acted as a proactive and approachable mentor to new team members, effectively training them in production procedures and service protocols, contributing to a cohesive and well-trained staff.
- Maintained a high level of cleanliness and hygiene in the work area, adhering to food safety regulations and reinforcing the restaurant's commitment to maintaining a clean and inviting environment.
Education
Tennessee Licensed Insurance Agent - Life & Health
09.2025
Business Administrative Science Degree - undefined
Daymar College
Murfreesboro, TN09.2016
Skills
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Adaptable and quick learner, excelling in both visual and hands-on learning experiences
Extensive background in the fast-paced hospitality and industrial industries, with a focus on delivering exceptional customer service
Goal-oriented and aspiring to be the best in the business, leading by example to inspire others and demonstrate the rewards of dedication
Proactive problem solver, continuously seeking daily challenges and opportunities to contribute to a company's continued success
Committed to raising the bar on customer satisfaction and exceeding expectations, driven by a passion for excellence
Blueprint knowledge and understanding
Telecommunications Agent and Sales Representative
Timeline
Insurance Agent
National Alliance Agency
09.2025 - Current
General Laborer
Randstad
01.2023 - 08.2025
Visual Presentation Manager and Operations Specialist
Ashley Home Store, Nashville
12.2021 - 01.2023
General Laborer
People Ready Temp Agency
11.2018 - 11.2023
Production Trainer
Steak ‘n Shake
08.2013 - 11.2018
Tennessee Licensed Insurance Agent - Life & Health
Business Administrative Science Degree - undefined
Daymar College