Heather A. McAndrew
Baltimore,MD
Summary
Talent acquisition leader with 20 years of experience in building scalable recruiting functions across engineering, SaaS, fintech, and construction sectors. Successfully designed recruiting infrastructure from the ground up, enhancing hiring processes and achieving high-quality hires in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Technical Recruiter
Echo Power
Baltimore, USA
09.2025 - Current
- Recruit across all areas of the business, including electrical and mechanical engineers, construction managers, project managers, and corporate roles, supporting rapid organizational growth.
- Designed and operationalized Echo Power’s recruiting infrastructure from the ground up, including Paycor workflows, job request approvals, messaging templates, job description templates, offer templates, and offer approval processes—creating a scalable, repeatable hiring system.
- Developed and delivered training for interviewer training decks, recruiting process documentation, job intake workflows, and standardized interview scorecard rubric, improving hiring consistency, interviewer readiness, and decision quality.
- Wrote and redesigned all job descriptions and uploaded them to company SharePoint site for easy access to all teams.
- Partner closely with hiring managers to drive adoption of new recruiting processes, providing hands-on training, coaching, and ongoing support to ensure alignment and smooth hiring operations.
- Identified and implemented enhancements to Paycor usability and reporting, improving recruiter efficiency and increasing visibility into hiring metrics and pipeline health.
- Professional Engineering & Project Services Firm
Technical Recruiter (Contract)
Vertex Inc.
Baltimore, USA
10.2024 - 03.2025
- Led full-cycle recruiting for engineering roles across North America as part of a strategic pooled hiring initiative, sourcing and engaging high-quality technical talent.
- Drove intern recruiting efforts across Engineering, Sales, Customer Success, and Business Development in both the U.S. and Canada.
- Partnered with cross-functional stakeholders to align recruiting strategies with business needs and hiring timelines.
- Tax Technology & Compliance Software
Strategic Talent Partner (Short-Term Contract)
OnBoard
Baltimore, USA
11.2023 - 01.2024
- Directed global recruiting for technical and non-technical roles during a critical growth phase.
- Implemented candidate templates and workflow improvements in Greenhouse, resulting in a 20% reduction in time-to-hire.
- Collaborated closely with hiring managers to define role requirements and streamline candidate evaluation.
- Board Management & Governance Software
Senior Technical Recruiter
GoDaddy
Baltimore, USA
09.2018 - 05.2023
- Spearheaded recruiting across Commerce, Mobile, Product and Security Engineering, consistently closing 50+ engineering roles annually, including senior, staff, and principal-level hires.
- Led hiring ramp following GoDaddy’s acquisition of POYNT, successfully building out the entire engineering team to support on-time product launch.
- Served as a trusted partner to VPs and Directors, advising on compensation, hiring strategy, and workforce planning.
- Mentored junior recruiters and contributed to onboarding and process improvements across the recruiting organization.
- Global SaaS Platform for Commerce & Web Services
Senior Technical Recruiter (Contract)
Duck Creek Technologies (via The Judge Group)
Columbia, USA
07.2017 - 09.2018
- Closed 30+ engineering, data, and DevOps roles within six months during a major technical transformation.
- Designed and launched a university recruiting program to build a sustainable early-career technical talent pipeline.
- Insurance Technology Platform
Corporate Recruiter II
Aflac Group
Columbia, USA
11.2014 - 07.2017
- Managed end-to-end recruiting for corporate and technical roles across multiple business units.
- Partnered with HR and leadership to forecast hiring needs and deliver data-informed recruiting plans.
- Helped establish a Career Success Center, improving internal mobility and retention.
- Fortune 500 Insurance Organization
Recruiter
Wikimedia Foundation
San Francisco, USA
01.2013 - 10.2014
- Led global recruiting for engineering and technical roles, enhancing hiring for distributed, international teams.
- Optimized ATS workflows and sourcing strategies, increasing transparency and fairness in recruitment processes.
- Represented organization at technical conferences, establishing diverse, high-quality talent pipelines.
- Supported nonprofit efforts to advance access to free knowledge
Education
Business Administration
Jersey City State College
Skills
- Full-Cycle Recruiting (Technical & Non-Technical)
- Software Engineering, Construction & Infrastructure Hiring
- Talent acquisition strategy
- Candidate screening
- Candidate interviewing
- Interview Process Design & Interviewer Training
- Recruiting Operations & ATS Optimization (Paycor, Greenhouse, Workday)
- Hiring Manager Partnership & Enablement
- Offer Process & Compensation Collaboration
- Data, Reporting & Process Improvement
- Recruiting metrics analysis
- Candidate Experience & Employer Branding
- Problem solving
- Team collaboration
Timeline
Technical Recruiter
Echo Power
09.2025 - Current
Technical Recruiter (Contract)
Vertex Inc.
10.2024 - 03.2025
Strategic Talent Partner (Short-Term Contract)
OnBoard
11.2023 - 01.2024
Senior Technical Recruiter
GoDaddy
09.2018 - 05.2023
Senior Technical Recruiter (Contract)
Duck Creek Technologies (via The Judge Group)
07.2017 - 09.2018
Corporate Recruiter II
Aflac Group
11.2014 - 07.2017
Recruiter
Wikimedia Foundation
01.2013 - 10.2014
Business Administration
Jersey City State College