Heather D. Merrill
Redding,CA
Summary
Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Owner/ CEO
3D Enterprises LLC: DBA Alpine Inn Motel
Cooper Landing , Alaska
2016.06 - Current
- Set pricing structures according to market analytics and emerging trends.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Executed performance reviews to encourage improved productivity for team members.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Developed and implemented successful sales strategies to meet business goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Teacher
Mat-su School District
Wasilla , Alaska
2013.09 - 2016.05
- Built and strengthened positive relationships with students, parents and teaching staff.
- Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
- Graded projects, exams and assignments to track student progression.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Received recognition for contributions to innovative concepts in classroom instruction.
- Participated in workshops, trainings and conferences to improve educational skills.
Owner/General Manager
Builder's Bargain's Inc
Palmer , Alaska
1994.04 - 2013.05
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Executed performance reviews to encourage improved productivity for team members.
- Led startup and creation of operational procedures and workflow planning.
- Managed sales presentations to promote product and brand benefits.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Coordinated with technical and IT teams to develop company website and create online advertisements.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Hired and trained new department managers to increase team oversight and productivity.
- Hosted special events to boost brand awareness and increase community engagement.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Delegated work to staff, setting priorities and goals.
Education
Bachelor of Arts - Elementary Education
Weimer Institute
Weimar, CA1992-12
Associate of Arts - Elementary Education
Western Oregon State University
Monmouth, OR1990-05
Some College (No Degree) - Elementary Education
University of Alaska Anchorage
Anchorage, AKSkills
- KPI Management
- Budget Administration
- Business Management
- Administrative Oversight
- Marketing tactics
- Regulatory Compliance
- Profit and loss analysis
- Cash flow optimization
- Recruiting and hiring
- Business Administration
- Employee Development
Affiliations
- Alaska licensed fishing guide
- Worship Leader/ musician/ singer
- Evolve Vacation Rental owner
- Podcast host
- Online Challenges
- Tennis/ basketball/ softball/ volleyball
- Horseback riding
Certification
- CAM certified Life Coach
- Options Trader
- Life Insurance Agent
Timeline
Owner/ CEO
3D Enterprises LLC: DBA Alpine Inn Motel
2016.06 - Current
Teacher
Mat-su School District
2013.09 - 2016.05
Owner/General Manager
Builder's Bargain's Inc
1994.04 - 2013.05
Bachelor of Arts - Elementary Education
Weimer Institute
Associate of Arts - Elementary Education
Western Oregon State University
Some College (No Degree) - Elementary Education
University of Alaska Anchorage
- CAM certified Life Coach
- Options Trader
- Life Insurance Agent
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