Heather Graham Lyons
Project Closeout Specialist
Winter Park,Florida
Summary
Excellent interpersonal, organizational, and communication skills, with a capacity to quickly master new concepts. An innate ability to collaborate with all chains of command with enthusiasm and confidence; highly motivated and polished. Adept at maintaining, prioritizing, and executing a diverse range of tasks.
Overview
2027
2027
years of professional experience
2013
2013
years of post-secondary education
Work History
Project Closeout Specialist
The Spear Group LLC Working on Behalf of Florida Power & Light
, Florida
11.2023 - Current
- Ensured close-out documentation aligns with utility standards, regulatory agencies, and audit requirements
- Ensured compliance with contractual requirements, reviewing all relevant documentation and financials to address any discrepancies before final submission
- Developed strong relationships with clients and vendors, fostering a collaborative environment that facilitated successful project closeouts
Security Sales Consultant
Envera Systems, Central & Northeast Florida
05.2023 - 11.2023
- Establish, develop & maintain business relationships with prospective & existing clients
- Prepare & present security solutions to communities boards in florida territories
- Participated in trade shows, conventions & networking functions
Account Manager
Envera Systems, Central & Northeast Florida
11.2019 - 05.2023
- Managed over 300 accounts representing a volume of $6
- Annual revenue for technology-based commercial security & surveillance system provider
- Led efforts to ensure satisfactory resolution of escalated customer issues through cross-functional teams
- Achieved contract retention by building positive relationships with community stakeholders
- Provided on-site and online training and education for community stakeholders
Project Manager
Envera Systems, Northeast Florida
11.2018 - 11.2019
- Acted as the main point of contact for the implementation and installation of security products for property associations and community developments managing 60 plus projects simultaneously
- Coordinated with internal operations department for the implementation of the installation of security products
- Reviewed project contracts, created system logins, distributed credentials to residents
- Provided onsite and online onboarding presentations and training for staff and community members
Contract Administrator
Structural Contractors South, Inc
03.2016 - 11.2017
- Managed framing, drywall and paint contracts for an $80 million construction subcontractor
- Maintained and updated construction safety training plan for construction projects across the Southeast
- Reviewed and processed all subcontract proposals and project building plans
Project Coordinator/Sales Representative
Wilson Technologies, Inc.,
2006 - 2007
Constrution Coordinator
River Oaks Development
2005 - 2006
Contract Specialist
Humana Healthcare Plan
1995 - 1996
Education
Licenced Sales Associate -
IFREC SCHOOL OF REAL ESTATE
Orlando, FloridaB.A. - Business Administration & Economics
OGLETHORPE UNIVERSITY
Atlanta, GeorgiaTimeline
Project Closeout Specialist
The Spear Group LLC Working on Behalf of Florida Power & Light
11.2023 - Current
Security Sales Consultant
Envera Systems, Central & Northeast Florida
05.2023 - 11.2023
Account Manager
Envera Systems, Central & Northeast Florida
11.2019 - 05.2023
Project Manager
Envera Systems, Northeast Florida
11.2018 - 11.2019
Contract Administrator
Structural Contractors South, Inc
03.2016 - 11.2017
Licenced Sales Associate -
IFREC SCHOOL OF REAL ESTATE
B.A. - Business Administration & Economics
OGLETHORPE UNIVERSITY
Project Coordinator/Sales Representative
Wilson Technologies, Inc.,
2006 - 2007
Constrution Coordinator
River Oaks Development
2005 - 2006
Contract Specialist
Humana Healthcare Plan
1995 - 1996